Antivirus yes
Malware I use Malwarebytes
Firewall GTG TTechs are recommending Comodo
All can be found in the Antivirus or the free software links in my signature.
Let's do some basic maintenance
Go to
Start>>My Computer>>Right Click On 'C" drive>>Properties
Click on Tools tab at the top
In the Error Checking field click Check Now
when that is done
In Defragmentation field click Defragment Now
When done download ATF from my signature below
Install it to your desktop
Click to run the program >> Click Run
Select all and click
Empty Selected
Reboot and let me know how system is running now
If no change then lets do some disk checking with the following 2 checks
Go to
Start>>Run>>>type in Chkdsk /f
click enter...it will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
When completed it will boot the system back into windows.
Let me know if this fixs the problem
If this doesn't help then do the following
Go to
Start>>Run>>>type in Chkdsk /r
click enter...it will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer the chkdsk /f
Note... there are 5 stages...it may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS... this can take several hours to complete.
When completed it will boot the system back into windows.
Let me know if this fixs the problem