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Renewing IP Address


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#1
caidill

caidill

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My Dell laptop won't access the internet. When I run the Repair button, it says "can't renew the IP address". the computer is hardwired into my modem and my other Laptop works fine on that connectiion.
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#2
rshaffer61

rshaffer61

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Hello welcome to GeeksToGo, We will be happy to help you.

We will need some more information

Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space

All this will help in determining a course of action to best correct the problem you are experiencing.

In the meantime time try going to
Start>Run> type in cmd click enter

type in
ipconfig /flushdns
ipconfig /release
ipconfig /renew

press enter after each command
then type exit
if same error message did not show after last command then try your connection

reply back with results

Edited by rshaffer61, 11 April 2009 - 09:07 AM.

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