[MOMLOVESUALL]

Trying to install new soft ware- CLICK ART 400,000 CD. Instructions tell me to insert CD--Start-Run- Type -- c:/Setup.exe Comes up file not found. Wonder if info hfcg gave would help me? Also tried c:/autorun.exe Again file not found? How do I find this file?
Anyone out there????? Better at being a MOM them computering! lol

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Well the reason that the file isn't found is because C isn't your CD Drive. Go to Start > My Computer. Here, try and find which one is your CD Drive. It's most likely something like E or D. If it is E or D, replace the C in C:/setup.exe. So instead of typing that in Run you would type E:/setup.exe or D:/setup.exe.

Hope this helps

[PILL5B3RRY]

Well the reason that the file isn't found is because C isn't your CD Drive. Go to Start > My Computer. Here, try and find which one is your CD Drive. It's most likely something like E or D. If it is E or D, replace the C in C:/setup.exe. So instead of typing that in Run you would type E:/setup.exe or D:/setup.exe.

Hope this helps

[MOMLOVESUALL]

Hello PILL5B3RRY,
It was D instead of C. Typed it in , click ok. Then it says insert CD. Says not responding????

[rshaffer61]

Is the cd in the drive when you click enter after typing the command?

[MOMLOVESUALL]

No sir,
Don't put it in until it tells me to.

[rshaffer61]

Try putting cd in
then
go to
Start>Run>type in D:\setup.exe

[MOMLOVESUALL]

rshaffer61, Isn't doing a thing...You still with me?

[rshaffer61]

yes i am
Do the following
Make sure the cd is in the drive
Go to
Windows Explorer
Click on the D drive
Look down the list and make sure there is a Setup.exe file on the root directory of the cd

If there is no Setup.exe then see if there is a Autorun.inf or Autorun.exe file
if there is either of these files then retrace steps in post 6 and instead of
D:\setup.exe
type D:\Autorun.exe
or autorun.inf

post back with results

Edited by rshaffer61, 11 April 2009 - 05:40 PM.

[MOMLOVESUALL]

Won't run either. Also searched, nothing there.

[MOMLOVESUALL]

Don't understand what is wrong. March 29th I installed software for a digital camera and it ran fine, no problems. Just popped in the old cd and zipped thru installation.

[rshaffer61]

Hmm thats strange. Ok I need to see whats on the disc.
Do the following
Make sure the cd is in the drive
Go to
Windows Explorer
Click on the D drive

Next click on your Print Screen button on your keyboard
Now go to Start> All Programs > Accessories > Paint
In the empty white area click and hold the CTRL key and then click the V
Go to the File option at the top and click on save as
Save as file type JPEG and save it to your desktop

In your next reply attach the screenshot. If the file is to large then go to HERE and register. Upload the file and then post the link to the file

Edited by rshaffer61, 11 April 2009 - 05:55 PM.

[MOMLOVESUALL]

http://www.mediafire.com/?r=ctirz Sorry I took so long. What does this tell you?

[rshaffer61]

The link is not giving me the file you uploaded. It just goes to the mediafire homepage.
Look at the page you get after uploading the file. On the right there should be a text of the link to copy and paste. Please include in next post

[rshaffer61]

Sent in Pm and needs to be posted in forum for others to see what the resolution was to issue:

"I was seeking help yesterday. So figure it out why I couldn't install. I have a cd-rom and the disk was for a dvd rom . Duh, Thanks so much for sticking with me! Sure you would have brought this to my attention if I had mention cd & dvd. Sorry, my fault."

You are very welcome. I'm glad we could help. Please let us know how everything works out for you.
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This issue now appears to be resolved.


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