Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

I need help fixing my computer!?


  • Please log in to reply

#1
blacksky3

blacksky3

    New Member

  • Member
  • Pip
  • 5 posts
Well i was looking for some anti spyware/anti viruse software and a guy suggested avast and i knew was familiar so i downloaded it and then it rebooted my computer and a blue page popped up and it gave me an option to:
1:delete
2:delete all
3:repair
4:repair all
5:ignore
6:ignore all

So i picked "delete all" and it went down the line and said blah this is infected *deleteing* until it got to like 75% then it popped something ells up but i don't remmember what but i hit "delete all" again and when it finished it restarted like it usually does but when it gets to the desktop part nothing loads up.

Then i had a feeling it was most likely that 75% part.. :l
and btw my comp usually has that restore option when you start it up but when i hit "F10" it looks fine at first then it go's to a solid blue page with something that say's this "STOP: c000021a {Fatal System Error The Windows Logon Process system process terminated unexpectedly with a status of 0x0000005 (0x00000000 0x00000000) The system has been shut down".
so what should i do??

Sorry for the punctuation errors but im worried. >.<
  • 0

Advertisements


#2
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
I suggest that you start a new topic in the Malware Removal - HiJackThis™ Logs Go Here area.

Before you post a log click on this link --> You Must Read This Before Posting A Hijackthis Log
this will give you a few preparations to make, as well as instruction for posting your Hijackthis log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP