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clean reinstall of vista with discs


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#1
rougerman

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Hello.

I did a clean reinstallation of vista and my wireless doesn't work. I am using a wired connection right now. The wireless led light doesn't come on either. Also, in device manager under other devices, there is a network controller with an exclamation point on it. I tried manually reinstalling the network driver from the disc but nothing happened.

Here is my specs:

Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_rtm.061101-2205)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 1521
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
Processor: AMD Turion™ 64 X2 Mobile Technology TL-58 (2 CPUs), ~1.9GHz
Memory: 1918MB RAM
Page File: 771MB used, 3300MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode

These may be helpful as well:

System Devices
--------------
Name: Network Controller
Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000B1028&REV_01\4&1F1CEA&0&0028
Driver: n/a

Name: Broadcom 440x 10/100 Integrated Controller
Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01FC1028&REV_02\4&35E69562&0&00A4
Driver: n/a

Name: Base System Device
Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_01FC1028&REV_12\4&35E69562&0&0CA4
Driver: n/a


Thanks for the help.
Wayne
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#2
Oreo Collas

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Hello rougerman

Welcome to G2G! My name is Oreo Collas and I'll be helping today. Please be sure that you print or copy all of the instructions to a document on your desktop as many of the directions may require you to log into Safe Mode or unhook your internet connection.

IMPORTANT NOTE: Please make sure to read through all the directions and make sure that you understand them completly before doing any thing. If there is something that you do not unsderstand then let me know and I will elaborate. Skipping steps, working out of order, or working ahead of the directions may cause undesireable results.

First of all, I'll start out simple. What is the service tag for your Dell?
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#3
rougerman

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Hello Oreo and thanks for helping. My service tag is 4N3TLF1
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#4
usasma

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If you go to http://support.dell..../...;l=en&s=gen it'll let you enter your service code there.
That'll take you to this page (which lists the drivers available for your system): http://support.dell..../...tid=&impid=

Expanding the Network category will reveal a bunch of choices - but there's only 2 there with Wireless in the description. The first wireless driver is the one you want, the 2nd one is an optional one that you probably don't need.

In the event that this isn't very clear, here's a link to the download: http://support.dell....p;fileid=236824

Download this file and then double click on it to start the installation process. Follow the prompts and you should be able to access things wirelessly
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#5
Oreo Collas

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Please go to the link below and make sure you download and install all of the latest drivers for your computer. Do not install anything relating to the BIOS less specifically instructed to do so.

http://support.dell..../...tid=&impid=
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#6
rougerman

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I downloaded the second one but when i run the installation my only option is to remove it so it must already be installed. I disconnected my wired connection but the wireless still doesnt work
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#7
Oreo Collas

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Uninstall the driver that you have installed and reinstall the drivers from this web site to make sure you have the latest drivers installed.
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#8
usasma

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Is this the one you downloaded? http://support.dell....p;fileid=236824
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#9
rougerman

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Alright I think i was just downloading the wrong one. I started installing the wlan minicard driver and 92% in it says error cp 1072 installation cannot continue. I think it might have something to do with updates. I downloaded 72 of 77 updates and i just stopped them there. I don't know why i did that. Should i install the rest or should i uninstall the ones i already did and try it again?
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#10
Oreo Collas

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Give it a shot. Let us know.
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#11
rougerman

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i restarted and now my wireless works, even though the installation didnt finish.

Thanks for the help people
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#12
Oreo Collas

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Glad I could help.
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