I am unable to connect to the internet on my laptop. I am running windows xp professional. This is a family members computer who said they had a virus and now they cant connect to the internet. I ran Malwarebytes on it and removed alot of Trojan Vundo entries. When the computer boots a folder automatically opens call c:\program files\common. It is an empty folder but opens everytime on reboot. When i run network diagnositcs the error message says:
Windows cannot connect to the internet using HTTP,HTTPS, or FTP. This is probably caused by your firewall settings on this computer.
Check the firewall settings for the HTTP port (80). HTTPS port(443) and FTP port (21).
I have disabled the firewall and antivirus software but that didnt change the condition. I will be very obliged if someone can help!