[dch1314]

It's a Everex Impact I am not sure the model number but I am sure it's like the Windows Vista Basic Home Edition.

Also, the Excel problem here is what I was reading on Microsoft about that. http://support.microsoft.com/kb/919196

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Here is the link for your manual
Look at page 32

[Essexboy]

Here is the link for your manual
Look at page 32

[dch1314]

access is denied with that link.

[Essexboy]

Try this one http://www.retrevo.c.../2380ci765/t/2/

[dch1314]

That's the problem on the advanced boot options Repair My Computer is not present.

[Essexboy]

In that case do you have any documentation at all even a PDF on the hard drive ?

[dch1314]

I have nothing!

[Essexboy]

Did you make a backup disc when you first got the system ?

If not you may need to talk to the manufacturer to get one

[dch1314]

I am not sure because I believe the software came pre-installed. I don't need anything on the system as of now. It's just full of crap I don't need (kids computer at first) and now I just want to wipe everything off and start from scratch.

[Essexboy]

The only way I can think of is to press the F keys in sequence when you start the computer to see if it has been reset

[dch1314]

I tried to press every F key on boot but nothing is the recovery console. I am able to get to the advanced boot screen but repair my computer isn't present on that screen. Would I not be able to do it without the recovery console?

[Essexboy]

You would need a recovery disc or a copy of Windows Vista. As we cannot locate the recovery drive starter, I can offer no further solution I am afraid

[dch1314]

It's okay I am just happy you got my computer on track now....who would have thought it was just a stupid glitch in AVG. I am a bit relieved of the recovery though got a lot of junk of my computer. Thanks alot I really appreciate all you have done.

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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