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Cant format drive C


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#1
ticopr

ticopr

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Hello everyone, here we go again.
Recently my Dell PC running WIN XP got infected with a virus. I'm currently running my pc on the D, drive since the C drive the AVG program and it found:
53 files infected with Virus Win32/Virut
1 trojan horse backdoor.Generic_c.CLN
1 trojan horse Downloader.Delf.CEO
1 trojan horse Sheur2.WNC

I thought if I can format hard drive C, I will have a clean system but when I tried to format the drive, I get the message: Windows was unable to complete the format

Please help.

Thanks.
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#2
PILL5B3RRY

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Well you wont be able to format the C drive cause that's where Windows is installed on. If you were able to format, you wont be able to boot your computer.

So I recommend you go to the Malware Section and get your PC cleaned up there.
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#3
rshaffer61

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Please go to the "Malware Forum" link in my signature below and follow the instructions at the top
Especially the "You Must Read This Before Posting A HijackThis Log".

That will give you several steps that will help you clean up 70 percent of all problems by yourself.
If at the end of the process you are still having difficulty start a topic and post the requested logs in THAT forum.
Once the malware technicians have cleared out any infection and given you a clean bill of health, and if the problem continues then feel free to post back here and we can investigate the problem even more.
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