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turbotax installation problems


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radiorunner

radiorunner

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tried last night to install turbotax 2008 from cd onto pc without success. does anyone know if the following software prevents it from downloading: norton antivirus corporate edition, malwarebytes, or atf cleaner? how do you stop malwarebytes & norton without removing them?

also i need to find out which version of ie i have & i cant find the info in ie properties or control panel. how can i find it?

i looked in the live community section of turbotax forum & there were over 600 posting about problems related to installation of turbotax 2008 cd:

any idea how i can get turbotax 2008 to download on ms xp version 2002 sp2? i tried a number of fixes propsed by turbotax that did not work (selective startup mode, etc)

some of error messages i received were:
1) unexpected windows installer error: 65535
2) Error code 1601. turbotax website said the possible cause is : The Windows Installer is turned off or corrupted.
2) windows installer not accessible error: 1601
3) turbotax repair tool didnt work
4) when i tried to uninstall it i got message:
Application Controller: MSI post-uninstall exception post unintall cleanup exception occurred. Access to path WinPerFormset.msi is denied

thanks
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