[Alex05]

hi

i have a slightly similar problem. After being attacked with a malware, the office source engine for the microsoft office ahs been deleted by the malware (i think), and now, i cannot open any office application because of that. I tried to follow the steps on the Setup Help but it always displays an error or two.

i hope someone can help me. thanks

Alex05

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do you still have your MS office disks? the quickest solution would be to uninstall office and reinstall it

[dsenette]

do you still have your MS office disks? the quickest solution would be to uninstall office and reinstall it

[Alex05]

Hey dsenette,

we purchased the whole set with the office programs installed in it.. i also lost the paint, notepad and other accessories in the start menu.

[dsenette]

the paint and such in the start menu is relatively easy... open up control panel (start > settings > control panel) then open up add/remove programs...choose "add/remove windows components) from the left side....then highlight accessories in the list and choose details...put a check mark next to the "games" item..then highlight accessories and press details...put a check box next to paint and press ok and apply...this SHOULD reinstall the games and paint....you may need your windows disk for this


did the machine not come with recovery disks?

[Alex05]

alright got that.

i'm not sure if our office has that but i will ask. if, say for example, we have none, or they lost it, is there another way to solve this matter?

[dsenette]

the best bet is to get the office disks and reinstall...there may be other sollutions but they all have a high probability of requiring the original disk

[Alex05]

alright, thanks.

about the accessories, it was checked, but when i clicked on next, there was a problem. (see the attached photo)

so there are no chance that the problem will be fixed without the aid of the disk?

Attached Thumbnails

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[dsenette]

yeah looks like you'll need both your windows XP disk and the office disk