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#1
hbhager

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If I leave IE closed for awhile ,when I go to open it it will not open
I have to open task manager and end ,then it usually opens but sometimes it takes 2or 3 times
Any help ?
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#2
rshaffer61

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Hello welcome to GeeksToGo, We will be happy to help you.

We will need some more information

If this is a name brand system:
Make
Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space



If this is custom then We will need the following:

The CPU brand and model
The Motherboard brand and model
Ram amount and speed
Cd\Dvd rom interface IDE/ SATA
Hard Drive size and free space
Any cards in PCI slots
Any software installed\updated and driver updates done just before problem started

All this will help in determining a course of action to best correct the problem you are experiencing.
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#3
hbhager

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Make - emachines
Model - T3104
Operating System - XP Pro
Age of computer - 5yrs
Memory total - 1gb
Hard Drive Size 89.17gb
Free space - 55.43gb
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#4
rshaffer61

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Alrighty then lets see what we can do about this.

First lets try some checks and see what pops up

Lets see what you have in your startup
Please click on
Start>>Run>>Type in msconfig>>>press enter
Now click on Startups
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.


Lets see what you have in your startup services area
Please click on
Start>>Run>>Type in msconfig>>>press enter
Now click on Services
Click on Hide All Microsoft Services
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a service problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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#5
hbhager

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did what you suggested ,but the results are the same ?
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#6
hbhager

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My brother had the same issues for a while ,and his cleared up by itself ?
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#7
rshaffer61

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Not a problem. Try downloading Firefox in my link below. It is faster and more secure then IE. You can import all your IE favorites into Firefox's bookmarks.
This should make it easy to tell if its a IE problem or a system problme. If you can shut it down and reopen FF then its a IE problem.

Also can you supply some info. When did this problem start?
Was there any update done to IE just prior to the issue starting
Any new software adding or updated prior to the issue starting
Any new hardware added recently
Was there any Microsoft update added?


You said "I have to open task manager and end ,then it usually opens but sometimes it takes 2or 3 times "
do you mean that you have to close only the one starting IE that failed to start or are there are entries of it starting?
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#8
hbhager

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I have to end IE and try to open it every time it does not open
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#9
hbhager

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It started about 3months ago
I'm not sure ?
no new software
no new hardware
Microsoft updates were added (when ?)
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#10
rshaffer61

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Has this been going on since you first got the computer?
How long has it been happening?
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#11
hbhager

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As previosly stated it started about 3months ago
it was working fine up till then

If I install Firefox and do not like it will I still have IE installed to use again ?
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#12
rshaffer61

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No you can have both installed and even running at the same time.
This is to tell us if IE is the problem or Windows is the problem. If you like it then most definately keep it. I use it now as my default browser and hardly use IE anymore.

Edited by rshaffer61, 16 April 2009 - 11:49 AM.

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#13
hbhager

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Installed firefox as default ,it opens right away but so does IE ?
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#14
rshaffer61

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ok but can FF shut down normal and restart on its own? No help from task manager
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#15
hbhager

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Yes FF opens and closes normally
and IE is working normally also
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