Posted 16 April 2009 - 07:16 AM
Posted 16 April 2009 - 10:08 AM
Welcome to G2G! My name is Oreo Collas and I'll be helping today. Please be sure that you print or copy all of the instructions to a document on your desktop as many of the directions may require you to log into Safe Mode or unhook your internet connection.
IMPORTANT NOTE: Please make sure to read through all the directions and make sure that you understand them completly before doing any thing. If there is something that you do not unsderstand then let me know and I will elaborate. Skipping steps, working out of order, or working ahead of the directions may cause undesireable results.
First of all, I'd like to check if there is possibly another program interfearing with firefox.
1) Click on your start button (Usually at the lower left corner.)
2) Select "Run" (If you do not have that option let me know and I'll walk you through how to get it to show up.)
3) Type in "msconfig" (Without the quotes (").) and hit "enter"
4) Click the radio button next to "Selective Startup"
5) Select the tab at the top lables "Startup"
6) Uncheck all of the boxes there except for the ones relating to your firewall and your virus protection software. (If you're not sure what those are then let me know what software you are useing to protect yourself.)
7) Click "OK"
8) You will get a pop up asking you if you want to reboot. Reboot now.
Start firefox and see if you get the same error.
[EDIT: did not mean game. Hehe.]
Edited by Oreo Collas, 16 April 2009 - 10:38 AM.
Posted 16 April 2009 - 11:16 AM
I'm confused about what startup items to deselect from msconfig besides my antvirus software (avast! antivirus) and my firewall (Sunbelt Personal Firewall). I have TeaTimer and Windows Defender as startup items; I am not sure whether to disable them at startup. I also do not see any startup entry for Sunbelt, but I know it starts when I boot the computer.
Posted 16 April 2009 - 01:23 PM
Posted 16 April 2009 - 07:57 PM
Posted 17 April 2009 - 09:45 AM
Posted 17 April 2009 - 10:55 AM
Posted 17 April 2009 - 12:51 PM
That's all I have.
Posted 17 April 2009 - 02:19 PM
My extensions: NoScript, Adblock Plus (EasyList+EasyPrivacy), McAfee Site Advisor
I don't know if this is important, but I'm also using OpenDNS, and I'm using the MVPS hosts file.
Thanks for the reply! It really made think about a possible source of the problem more.
Posted 17 April 2009 - 03:00 PM
In Firefox's Safe Mode, all the extensions and a few other things are not loaded when browser is opened. You can recheck this when you open it in Safe Mode from the Tools>Add-ons window. They should either be disabled or not installed.
Possibly the firewall or security may be blocking the port that you are using to connect to that server. This stuff is out of my league. I know enough to be dangerous, but not always right. Will let Oreo Collas handle that part for you. Might have to see if you can ping the URL from the command line. I just hope somehow the URL is not passing through others that may be on the blacklist and they get blocked. That puts a crimp in a complete connection sometimes.
Edited by Major Payne, 17 April 2009 - 03:01 PM.
Posted 17 April 2009 - 11:49 PM
Posted 18 April 2009 - 08:58 AM
Edited by Tarheel9, 18 April 2009 - 10:25 AM.
Posted 18 April 2009 - 10:29 AM
Posted 18 April 2009 - 01:53 PM
Gives an index of different problems tha cause FF to freeze. Their Mozilla forum topic: firefox freezes for 10 seconds at a time
Might be nothing related to the current problem, but might lead to some insight as to what to check further. Good luck.
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