New MB and HD on HP Pavilion 762N No Windows XP CD back up on D drive,
Posted 16 April 2009 - 09:27 AM
Posted 16 April 2009 - 10:20 AM
Especially the "You Must Read This Before Posting A HijackThis Log".
That will give you several steps that will help you clean up 70 percent of all problems by yourself.
If at the end of the process you are still having difficulty start a topic and post the requested logs in THAT forum.
Once the malware technicians have cleared out any infection and given you a clean bill of health, and if the problem continues then feel free to post back here and we can investigate the problem even more.
Add a link to this topic so that malware tech can see what steps have been taken here
Posted 16 April 2009 - 07:39 PM
Again thank you for your help and time.
Posted 16 April 2009 - 08:08 PM
ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
Edited by rshaffer61, 16 April 2009 - 08:09 PM.
Posted 17 April 2009 - 09:56 PM
Before my first post I had gone to the Malware and Spyware Cleaning Guide and copied all the programs onto a CD to use on mine. Anyway thank you again for your help and time. L
Posted 17 April 2009 - 10:40 PM
The Xp you get must be the same as what the sticker says was originally installed on the system...Home or Pro
Before doing anything with Xp if the system will boot into normal windows and fromr eading your initial post it still does, Then you can connect to the internet I would suggest you go to the malware forum and post your topic there with the requested logs from the tutorial I mentioned in my first post. Be patient as the techs in that forum are very busy.
They have been specially trained to fight malware and virus's. You have erunt backup now but that won't matter as they will create a clean restore point for you when they are done. Please do not attempt any steps other then those outlined in the tutorial. Please link this topic to the malware forum inyour first post in that topic.
When they are done and if he problem still is a issue then return here and let us know that the tech has given you a clean bill of health. Please link that topic here so we can check in case they had you run any of the non malware programs to make sure we don't duplicate any un needed test.
Posted 27 April 2009 - 01:11 AM
As soon as it was possible I made the new post in the other form and uploaded my logs. The URL is
Do you need me to contact you when they have replied or will you be keeping an eye on it yourself? Let me know if there is something specific I need to do, if not I will just wait and see. Thank you again for your help and your time. Lorraine
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