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Memory not being used when i open programs.


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#1
yamalow

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I have been working with jimmy2012 in malware removal and we have gotten my computer clean, but it did not apper to help. At this point i have a much slower then normal startup(double to triple the time), When i click an icon to open a program it takes 30 seconds to open the window, then 30 seconds or more to get it going. If i am using firefow for example, it take 30 secsonds to load everytime i click a link or favorite shortcut, or if i try to install something things that normally fly by on the instalation process are taking 1-10seconds each. I believe it is a memory problem because when i have task manger open system idle never goes below 99, when normally if i open something or many things they will take up some memory, but it never does this. It is like the programs do not want to take the free memory. My computer will run hard but only for a second then its like nothing is running for 10 seconds then run hard again for a second. I was useing auslogic boostspeed before all this happened and I remember one of the things was a memory optimizer. I tried to use it but it seemed like nothing happened so i just let it go. I uninstalled boostspeed, but i think this may be the problem.

Its been 3 weeks with the problems and my system restore doesnt want to work so this is not a solution.

heres a libnk to the malware forum in case it any help.
http://www.geekstogo...u....html&st=45

this is another link to exactly what happened but i dont understand the reply.
http://forum.soft32....topict4936.html

Edited by yamalow, 16 April 2009 - 10:00 AM.

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#2
rshaffer61

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A suspected memory issue. Alright then lets test that first

Let's check your memory and make sure there is no issue with it.Donwload memtest86 from the link in my signature below.


Get the file that is named Download - The one you want is "Download - Pre-compiled Bootable ISO (.zip). When it downloads, it will be labeled "memtest86+2.11.iso.zip"
Unzip the file once you download it. You should have a .iso file in the unzipped directory.

if you don't have a burning program that will burn .ISO files get burncdcc in my signature below.

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

Make sure the bios is set for the cd drive as the first boot device
Put the cd in the cd drive and then boot your computer.

Running the Diagnostic Program:

The basic diagnostic screen has five main sections of relevant information. Three at the top which are labeled, PASS %, TEST %, and TEST #. This will basically show you the total progress of the current test, the overall progress of the diagnostic test, and the test number is currently performing.

On the middle left hand side of the of the program interface there is a “Wall Time” section that will keep track of how long the diagnostic test has been running for. This just gives you an idea if you are not attending the testing process.

The main section to look for is the lower half of the screen which is usually blank. As long as the memory testing is going ok with no errors this section of the screen should remain blank. If the diagnostic program finds any serious faults in the memory you will see it display a memory dump of address’s in this section. This is similar to what is displayed on your screen when you encounter a blue screen of death.

You now have most everything you need to know about setting up and testing your memory with diagnostic programs. This guide should help you get to the source of any intermittent problems related to your memory.


Run memtest for at least 2 hours
If it starts showing any errors during that time then you will have to replace the memory
If there are no errors after 2 hours press Esc and that will end the tests
We will then try other options
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#3
yamalow

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i can not get this to work. I burned it onto a cd but i put it in both of my computers and it does not work. Both have the cd drive as the first start up.
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#4
rshaffer61

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did you burn the ISO or did you unzip the ISO then burn it?
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#5
yamalow

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i believe i unzipped it, i opened it through winrar it went to the burning process. On the CD i have a folder called BOOT with stuff in it and a text file that says i cant do anything uless i use as boot CD.
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#6
rshaffer61

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ok, when you burned it you just burned the ISO? The reason I ask is if you burned the 2 files you state then that is why it won't work. The iso is designed to put information into a certain order to make the cd bootable.
Try burning it again and just burn the ISO file. I realize it looks like a zip or winrar file but it's just the ISO you burn. the internal folder and img file will appear when you burn it but it does make a difference how its burnt.
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#7
yamalow

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ok so it turns out that was my last blank cd and it wont delete off of the cd. I can get more cds tomorrow is there anything else we can do for now?
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#8
rshaffer61

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Not yet. I can wait for the tests to be run. It's important that we do this in order as to not miss anything or misread anything in the process.
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#9
yamalow

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ok i got it to start running now. Im going to let it go while i sleep. What do i need to post for you in the morning?
Im currently on a different computer.

Edited by yamalow, 16 April 2009 - 11:16 PM.

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#10
rshaffer61

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need to run memtest
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#11
yamalow

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Run memtest for at least 2 hours
If it starts showing any errors during that time then you will have to replace the memory
If there are no errors after 2 hours press Esc and that will end the tests



if this happens just say nothing happened i dont need to post any of the numbers or anything?

In the bottom half it says "Pass complete, no errors, press Esc to exit"

Edited by yamalow, 16 April 2009 - 11:33 PM.

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#12
yamalow

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What do i do next?
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#13
rshaffer61

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Lets check the disk integrity with these two test


Go to
Start>>Run>>>type in Chkdsk /f
click enter...it will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
When completed it will boot the system back into windows.

Let me know if this fixs the problem
If this doesn't fix the issue then move on to the next one below

Go to
Start>>Run>>>type in Chkdsk /r
click enter...it will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f
Note... there are 5 stages...it may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS... this can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixs the problem
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#14
yamalow

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i did the first ojne with no luck. I will do the second one tomorrow and let you know the result.
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#15
yamalow

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the second one finished after 8.5 hours. It said it fixed some error but no fix for the lag.
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