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After XP SP3 install, no boot, no beep


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#1
geno368

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I have a Dell desktop which was working fine after replaceing the PS and updating the memory. I booted twice and went to contol panel to check if system updated memory size. Everything was fine, so I went to Windows update and did the SP3 program. When I rebooted after that, I only get the Dell logo and the bios info screen. I get no beep from the processor and just hangs there. What can I do?
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#2
rshaffer61

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Reboot and when Dell Splash screen starts the begin tapping on F8. When it comes up to boot menu choose Safe mode only. Make sure you are logged in as Administrator and not as Admin rights profile.
Go to Start>Control Panel>Add\Remove Programs
Make sure the little box at the top of the windows is clicked that says "Show All Updates"
scroll down till you find SP3 update and uninstall\Remove it via the button to the right.
Exit the program and reboot. See if that will work. Reply with results
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#3
geno368

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As soon as the Dell logo appears and the bios line forms, it locks. I have tried 3 times to hit F8 as soon as the screen appears and get a keyboard beep, but no response.
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#4
rshaffer61

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Have you tried to tap F8 sooner then the splash screen? Does that work?
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#5
geno368

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yes, I tried that as well
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#6
rshaffer61

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What model of Dell do you have?
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#7
geno368

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dell dimension 5100...it almost seems like the processor isn't responding
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#8
rshaffer61

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If the system is not under warranty then open it up. Find the cpu with the fan on top. Turn system on and see if the fan keeps turning. If not then you may have a mb or psu problem.
If it does then we will continue
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#9
geno368

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yes, the fan is working....but I now have a new development. I turned it on and did the F8 afain until I got the keyboard beep and just left it for 30 minutes. When I returned, I got an error message that the system didn't locate an IDE drive. I went inside again and found that My power connection to the dvd was not good. I had very little room to connect it. However, it is now fixed...my, what a dummy...thanks for your help
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#10
rshaffer61

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Is the system booting up now into windows?
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#11
geno368

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yes...
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#12
rshaffer61

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So everything is working correctly now? Wouldn't it be ironic that a simple power connection could cause all this mayhem? Please let me know.

Edited by rshaffer61, 19 April 2009 - 03:29 PM.

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#13
geno368

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yes, since it was in the boot sequence, it locked up waiting for the continuance.....
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#14
rshaffer61

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Well I'm very glad you managed to find the culprit for your problem.
I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. Thank you for allowing me to assist you with your issue and your patience. Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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