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Windows Installer Problem

Started by nemco1 , Apr 18 2009 06:10 PM

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#1
nemco1
Posted 18 April 2009 - 06:10 PM

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When trying to uninstall itunes, I get a message that says: "the windows installer service could not be accessed". In checking in device manager I discovered that windows installer was running and checking the registry, windows installer is set to start automatically. I have also tried to change the registry setting to manual with no success. I have gone to the microsoft website & tried their solution with no success. Thanks in advance for your help.
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#2
smith134
Posted 20 April 2009 - 04:25 AM

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You need to check Windows Installer Service in Windows Services.
Open the Run now type here services.msc . Now here you can check the status of Installer Service. If it is stopped then you would have to start it.
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#3
nemco1
Posted 20 April 2009 - 10:28 AM

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I've all ready done that. It is running. Any other suggestions?
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