I hope that someone out there can help me (i've already tried 3 of my pc friends but still haven't resolved the problem).
Ok, here's the problem.
On Friday, i had planned to format & reinstall windows xp pro (with sp3 bundled) on my friends pc as he'd had it for 6yrs & his pc was running so slow. He'd been keeping up to date with disk defrag, c.cleaner, ad-aware & avg virus scanner. I ran all of the progs just to be sure. D/l'ed the drivers that i would need (his pc was built for him & he didn't get any driver disks with it) & started the process.
I got into the bios, set it to boot from cd, then selected the "c" partition & formatted it to ntfs thorough. After that the pc rebooted & started to install windows. Everything was going to plan, i entered the key & it continued to install. When i got to the "help protect your pc" page where it asks if you want automatic updates on, i selected "not right now" & hit "next". The pc then went no further. Sometimes the screen would go black, other times it would just freeze on that screen. I performed the whole ritual again - several times - but it would always freeze there. occassionaly i would get as far as assigning the users then hit "next" & it would freeze there - so close to the end!!!
I have a link to a page showing pics of the precedure & if you scroll down you can see exactly my point of no progress. Here's the link:
This is driving me mad. & i'm feeling bad as it's a friends pc (although he's not blaming me but i told him it was a relatively easy thing to do).
I know that the xp disk is fine because i formatted & reinstalled xp with that disk on my own pc just 2 weeks ago. The reason why i used my disk on his pc is because he bought the pc with xp pro already installed but with no product key (he didn't know about needing that or driver disks).
I was thinking about taking his hdd out & putting it in a spare tower & trying to do it that way, but it's the last option.
Any help or suggestions would be gratefully received.