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XP Hangs at loading screen then restarts =[


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#1
Fatheed

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I recently installed Windows (again) hoping to get rid of this problem.

When I boot up my computer spends about 5 minutes at the loading screen, then restarts.

I've tried last known working configuration, which gives the same result.

I can boot in safe mode fine, which leads me to believe that it is one of the drivers I have installed....the only problem is working out which one(s).

Although, I've tried a diagnostic startup and still had no luck, as well as disabling automatic restart on system failure, but it just restarted anyway :)

If anyone has any advice, I'd very much appreciate it :)

Let me know if you need any more information, thanks in advance
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#2
rshaffer61

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Is this a fresh install of Xp or a repair install?
What install disk are you using?

Edited by rshaffer61, 19 April 2009 - 10:28 AM.

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#3
Fatheed

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Fresh Install - Using XP Pro updated to SP3
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#4
rshaffer61

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Is the disk genuine or a copy? Is there a original registration key on the system?
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#5
Fatheed

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It is a genuine copy, yes.
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#6
rshaffer61

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Go Here for step by step instructions on how to partition, format, and install XP fresh
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#7
Fatheed

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I already know to install Windows....

I was asking for insight into why my computer hangs at the loading screen when I try to boot up.
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#8
rshaffer61

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Ok well lets see if we can find out whats happening. Let's test hd, memory, and check some files out
Here we go

Lets see what you have in your startup
Please click on
Start>>Run>>Type in msconfig>>>press enter
Now click on Startups
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results

Lets see what you have in your startup
Please click on
Start>>Run>>Type in msconfig>>>press enter
Now click on Startups
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results

Click HD diagnostic in my signature below. Choose the manufacturer of your hd. Download the tool. Running this will tell us if there is a problem with HD itself. If not then we will pursue other hardware or software possibilities


Let's check your memory and make sure there is no issue with it.Donwload memtest86 from the link in my signature below.


Get the file that is named Download - The one you want is "Download - Pre-compiled Bootable ISO (.zip). When it downloads, it will be labeled "memtest86+2.11.iso.zip"
Unzip the file once you download it. You should have a .iso file in the unzipped directory.

if you don't have a burning program that will burn .ISO files get burncdcc in my signature below.

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

Make sure the bios is set for the cd drive as the first boot device
Put the cd in the cd drive and then boot your computer.

Running the Diagnostic Program:

The basic diagnostic screen has five main sections of relevant information. Three at the top which are labeled, PASS %, TEST %, and TEST #. This will basically show you the total progress of the current test, the overall progress of the diagnostic test, and the test number is currently performing.

On the middle left hand side of the of the program interface there is a “Wall Time” section that will keep track of how long the diagnostic test has been running for. This just gives you an idea if you are not attending the testing process.

The main section to look for is the lower half of the screen which is usually blank. As long as the memory testing is going ok with no errors this section of the screen should remain blank. If the diagnostic program finds any serious faults in the memory you will see it display a memory dump of address’s in this section. This is similar to what is displayed on your screen when you encounter a blue screen of death.

You now have most everything you need to know about setting up and testing your memory with diagnostic programs. This guide should help you get to the source of any intermittent problems related to your memory.


Run memtest for at least 2 hours
If it starts showing any errors during that time then you will have to replace the memory
If there are no errors after 2 hours press Esc and that will end the tests
We will then try other options
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#9
The Skeptic

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Could you boot the computer in normal mode after XP installation ,before addoing other drivers? If you suspect a driver you can uninstall it in device manager, reboot and see if you can boot normally. If you take this path please uninstall only those drivers added after XP was installed (e.g video, audio, ethernet, usb devices, printer, webcam etc). Uninstall one driver at a time, testing the computer after each removal.
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#10
Fatheed

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I've been doing some more research on my gf's laptop and a few people have highlighted the SPTD drivers linked to daemon tools, so I think I'll start there.

Since it boots fine in safe mode, chances are its drivers.
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