[Exanything]

My computer was running SO slow for weeks. I couldn't do anything, videos wouldn't play from the internet or my hard drive, games and sound were so choppy it was impossible to play or listen. I couldn't figure out what was wrong, so I formatted my hard drive and did a fresh install of XP and now nothing works.... I can't connect to the internet, game programs don't even load, nothing can go into full screen, I only have two resolution options AND things are still choppy and I feel miserable... I don't know what's wrong and I don't know what to do. I need that laptop for school and if I can't conect to the internet I'm screwed. Nevermind the fact that I have no money to buy a new ANYTHING... can someone please talk to me and tell me how to get everything back to normal?.... I think I'm gonna cry...

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Hello welcome to GeeksToGo, We will be happy to help you.

We will need some more information

Make
Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space

Did you use the recovery cd that came with the laptop when you bought it? If no then I will try to assist you with the supplied information from above.

[rshaffer61]

Hello welcome to GeeksToGo, We will be happy to help you.

We will need some more information

Make
Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space

Did you use the recovery cd that came with the laptop when you bought it? If no then I will try to assist you with the supplied information from above.

[Exanything]

It's a Dell Inspiron 1501
It's about 2 years old
I use Windows XP Home Edition, Service Pack 2
It has about 898MB RAM
It's supposed to have a 60GB hard drive with about 57GB left

And I used the Windows XP disc that came with it and that's all I used.

[rshaffer61]

Go HERE for all the drivers that were originally installed for your laptop. Once installed then please go Here and get all the updates from Microsoft which means do all the express and custom. Be ready to spend some time as you will most likely have allot to get. Please let me know what progress you are making or if there are any questions you may need answered.

Edited by rshaffer61, 20 April 2009 - 12:29 PM.

[Exanything]

I did what you said and everything seems to be working just fine! Thank you SO much, I couldn't have done it without you!

[rshaffer61]

Congratualtions for a successful resolution to your problem and You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. Thank you for allowing me to assist you with your issue and your patience. Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


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