Before doing anything, I need you to email me a file so that I can analyze it.
Please find this file:
And email it to me here, preferably zipped with a program such as Winzip.
Please right-click: HERE and go to Save As (in Internet Explorer it's "Save Target As") in order to download Grinler's reg file. Save it to your desktop.
Locate "smitfraud.reg" on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the "merged successfully" prompt then follow the rest of the instructions below.
Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:
Exit Add/Remove Programs.
*IMPORTANT*CLICK THIS LINK TO LEARN HOW TO VIEW HIDDEN FILES
I need you to copy all of the Killbox file paths below and paste them into Notepad.
* Please download the Killbox by Option^Explicit. *In the event you already have Killbox, this is a new version that I need you to download.
* Save it to your desktop.
* Please double-click Killbox.exe to run it.
* Select "Delete on Reboot".
* Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C
* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.
If your computer does not restart automatically, please restart it manually.
While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.
Make sure you can view hidden files.
Using Windows Explorer, delete the following, if found, (please do NOT try to find them by "search" because they will not show up that way)
FOLDERS to delete (in bold) if found:
C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Program Files\Security IGuard
C:\Program Files\Visual Networks
While still in Safe Mode, do the following:
Make sure all programs and windows are closed. Run HiJackThis and place a check next to the following items, if found, then click FIX CHECKED
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.ex
O4 - HKCU\..\RunOnce: [Srv32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
Reboot into normal mode.
1.) Download The Hoster Press "Restore Original Hosts" and press "OK". Exit Program.
2.) Right-Click HERE and Save As to download DelDomains.inf to your desktop.
To use: RIGHT-CLICK DelDomains.inf on your desktop and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.
3.) Download, install, and run CleanUp!
4.) Run this online virus scan: ActiveScan - Save the results from the scan!
Post a new HiJackThis log along with the results from ActiveScan.