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#1
jksdelver

jksdelver

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I am now unable to view a web page that I have always been able to. I have tried clearing cache and the like but still no luck. I have also tried it on my lap top with the same result. I have enquired of other users and they can get on OK. Any ideas guys? I have tried it under IE and Firefox with the same result

This is what I am getting:-

"Connection Interrupted

The document contains no data.


The network link was interrupted while negotiating a connection. Please try again.

:) :) :) :)

Edited by jksdelver, 23 April 2009 - 09:32 AM.

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#2
Lenny K

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Here's a link from another problem similar to yours, including a solution.


http://www.geekstogo...ed-t218467.html
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#3
jksdelver

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Thanks I will give it a go. Can you save the favourites on FF to reload
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#4
rshaffer61

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Firefox 1.5 and up automatically creates backup copies of your bookmarks. You can find this file in your Firefox profile directory.

Go to windows explorer
click on "C" drive or main drive
Scroll down to program files and click + sign next to it
go to Mozilla Firefox and expand that entry
expand 'Defaults' and then "Profile"
In this folder you will find a file named
bookmarks.html
This is the file you want backup.

Edited by rshaffer61, 23 April 2009 - 12:59 PM.

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#5
jksdelver

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Thanks R. I have tried to uninstall FF via add remove programmes and it wont let me. Went into C:\prog and deleted the Mozila FF folder from there and reinstalled still wont let me get into the web page.
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#6
rshaffer61

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I'm not sure if you tried Mozilla's instruction but go Here and follow their suggestion to remove Firefox.
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#7
jksdelver

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Thasnk R once again. Did the full uninstall and its still the same Grrrrrrrr
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#8
rshaffer61

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In IE go to Help at the top and let me know what version of IE you are running.
Also have you tried to run IE without any addons to see if the problem continues? If it does not continue then start adding one addon at a time till you find the one that is causing the problem.
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#9
jksdelver

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I have IE 8 but it is the same with that and FF so would taking the add ons off work. I do understand that its not only me that is having the problems this one:- http://www.familysea...eset_search.asp I have sent this page to those who have never used it before and it works fine with them
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#10
rshaffer61

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Yes you can do the same by taking the addons off FF also.
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#11
jksdelver

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Thanks I will try those, I will do it tomorrow now. I did mention that others were having problems, at least one is on Orange like me. Will let you know R, thanks for taking the time to help me

Kevin
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#12
rshaffer61

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You are very welcome. Please let me know if this will help you find the problem or I can help you even further.
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#13
jksdelver

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Seems R it is a problem with the site and only affecting certain people. I have sent an e-mail to the. Blooming computers who would have them

Will let you know

K
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#14
jksdelver

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Seems as if its cleared it self now thanks for your help
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#15
rshaffer61

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You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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