I'm from Paraguay and a friend bought me a computer in the us, just a few weeks ago, it's a Toshiba Satellite L305D-S5934 and from the beginning I've been having some problems, whenever something seems to be "too much" for it to handle, like installing programs whit other windows open, or like using google earth, it just goes black, and in order to turn it off I have to keep the power button pressed, or while watching a video, everything frizzes but the sound go on.
Some times the system recognizes that there have been an error, but in the majority of times it doesn't, checking the "Problem Reports and Solutions" I've come up whit this information that I hope might be useful for you to help me!
I would really appreciate that someone would give a hint or something, since there's not really somewhere to ask for the warranty recognition here =/
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 15370
Files that help describe the problem (some files may no longer be available)
WD-20090422-1529.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: 117
BCP1: 847AC008
BCP2: 8D229B06
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: 8a59e426-bc28-4187-be40-30eafeea08b9
I've seen that sometimes the minidumps files are requested! but I can't upload them cause I don´t know how to zip them! =/
hope you can help anyways...
thanks in advance! =)