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Browsers don't open certain websites


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#1
ConfusedinNC

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Hello. After a Windows update, I can no longer access certain websites through Firefox of Internet Explorer. I can access almost all sites, accept those that require me to enter a password (such as Facebook, email, etc). I have gone through all of the fixes recommended on here before starting a new topic and none of them have helped. I have also tried uninstalling and reinstalling both Firefox and Internet Explorer. Doing so solved a problem that started at the same time after the Windows update: inability to type in the google search bar in the top right-hand corner of the web-browser. But it did not solve the problem of website access. Please give any suggestions you have. Thank you!
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#2
ConfusedinNC

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Hey! It's been a week and a half now since I first posted this problem. I see that over 100 people have read it but not one has deigned to comment. Meanwhile, dozens of posts people have put up since then have been been responded to. Thanks for absolutely bloody nothing! You guys suck.
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#3
Rorschach112

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We are pretty busy here 24/7 and this part of the forum isn't really manned as well as the other parts

Give this a try for me

Download Security Check here or here and save it to your Desktop.
  • Unzip SecurityCheck.zip and a folder named Security Check should appear.
  • Open the Security Check folder and double-click Security Check.bat
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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#4
ConfusedinNC

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Ok, sorry if I got a little pissed but I'm at the end of my rope with this computer problem. Thanks for your advice, here's the contents of checkup.txt:

Results of screen317's Security Check version 0.98.3
Windows Vista Service Pack 1
``````````````````````````````
Antivirus/Firewall Check:
``````````````````````````````

Windows Firewall Enabled!
avast!Antivirus
NortonAntiVirus
NortonAntiVirusHelp
NortonInternetSecurity
NortonConfidentialCore
NortonProtectionCenter
NortonInternetSecurity
Antivirus out of date!
``````````````````````````````
Anti-malware/Other Utilities Check:
``````````````````````````````

Ad-Aware
CA Yahoo! Anti-Spy (remove only)
Spybot - Search & Destroy
Java™ 6 Update 13
``````````````````````````````
Process Check:
objlist.exe by Laurent
``````````````````````````````

Norton ccSvcHst.exe
Windows Defender MSASCui.exe
Windows Defender MsMpEng.exe is disabled!
Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe is disabled!
Spybot SDHelper is disabled!
Alwil Software Avast4 ashDisp.exe
ThreatFire TFTray.exe
Spybot - Search & Destroy TeaTimer.exe
``````````````````````````````
DNS Vulnerability Check:
``````````````````````````````

GREAT! (Very random)

Scan took -68463 seconds.
`````````End of Log```````````
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#5
Rorschach112

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You need to uninstall one of these

avast!Antivirus
NortonAntiVirus


Then disable one of these

ThreatFire TFTray.exe
Spybot - Search & Destroy TeaTimer.exe


Reboot and tell me if the problem remains
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#6
ConfusedinNC

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Ok, I uninstalled what was left of the Norton trial software that came preinstalled on my computer. I also turned off ThreatFire Spyware and Virus Protection, though it turns back on when I reboot. The same problem of viewing websites persists.
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#7
Rorschach112

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.
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#8
ConfusedinNC

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Thanks! Ok, I completed the steps on that malware link you sent me. I had previously done them before posting the topic originally, but it didn't work this time either. So, you want me to create a new topic under the malware section and include the results from my OTListIt results? Is that secure?
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#9
Rorschach112

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Yes, post the Rooter log as well. It is secure.

We need to rule out malware
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#10
ConfusedinNC

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removed log
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#11
Rorschach112

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You need to post the logs here

http://www.geekstogo...emoval-f37.html


Not in this part of the forum.
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#12
ConfusedinNC

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Ok, thanks. Done.
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#13
happyrock

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DID YOU TRY RESTORE...go back prior to the update...
nojoy...
try this...
click start...run...type in cmd...press enter...
type in the following one at at time pressing enter after each one...
NOTE THE SPACING

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll

Edited by happyrock, 06 May 2009 - 12:43 PM.

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#14
ConfusedinNC

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Ok, softpub.dll, dssenh.dll, and rsaenh.dll went through. Initpki.dll, gpkcsp.dll, slbcsp.dll, sccbase.dll, and cryptdlg.dll all failed to load. Wintrust.dll was loaded but the call to the Dll register server failed with error code Ox80070005.

Hopefully that means more to you than to me. Thanks! :)
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#15
PMACK16

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I am having the same problem however, I only use Internet Explorer. I was able to access two websites last Saturday, and now I cannot access either of them. I had both on my Norton security for fast log in. One is my bank account and the other is a credit card account. I could access both from work so know something is wrong with my computer at home.
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