norton failure (again) to remove trojan
Posted 25 April 2009 - 08:16 AM
Posted 25 April 2009 - 08:23 AM
Especially the "You Must Read This Before Posting A HijackThis Log".
That will give you several steps that will help you clean up 70 percent of all problems by yourself.
If at the end of the process you are still having difficulty start a topic and post the requested logs in THAT Forum.
Once the malware technicians have cleared out any infection and given you a clean bill of health, and if the problem continues then feel free to post back here and we can investigate the problem even more.
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