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Restart Problem


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#1
fuji

fuji

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Computer is almost year old. Recently upgraded to Xp2; and since then computer hangs on restart. It doesn't work itself out, and I must then manually push button to shut down computer. Does anyone have a remedy; or I should ask....a remedy that is easy to understand and follow. :tazz:

Thanks.
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#2
gerryf

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Note the time, reboot the computer

at start up...

start > run
eventvwr.msc
<enter>

Look under systems and applications for items with red Xs...list them here.
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#3
fuji

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Okay I've checked and there are no red x's.
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#4
gerryf

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none at all?

Did the computer hang?
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#5
fuji

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There are none, but there were a couple yellow exclamation. Yeah it hung.
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#6
gerryf

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and the yellow exclamations are.....?
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#7
fuji

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There are two under Application..........

MsiInstaller

Userenv
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#8
gerryf

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this is like pulling teeth

How about double clicking on the error and posting what it says?

The more info you give, the better people can help....if you're going to hand it out piecemail there is little hope of getting this resolved
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#9
fuji

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Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1015
Date: 5/10/2005
Time: 6:51:03 AM
User:
Computer:
Description:
Failed to connect to server. Error: 0x800401F
~~~~~~~~~~~~~~

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 5/10/2005
Time: 6:48:24 AM
User: NT AUTHORITY\SYSTEM
Computer:
Description:
Windows saved user JFUJITANI\Owner registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.
~~~~~~~~~~~~
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#10
gerryf

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http://www.microsoft...&displaylang=en

download the above and install

Reboot. Then reboot a second time. On the second reboot, the problem should not be evident (might be the first time)
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#11
fuji

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Well I rebooted twice and it didn't work. Still have the problem.
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#12
gerryf

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OK, go into BIOSm turn off/disable any power management settings that you can. Reboot.

Does that address it?
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#13
fuji

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Do you mean go into the registry? I don't know what the heck to do in there; am afraid I'll really screw something up. I did look around for power anything.........Tasks scheduled, only one which is for McAfee. Also don't have hibernate checked off........
Question........... this problem began after I applied the XP 2 upgrade. Might this be source of this problem?
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#14
fuji

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FYI.........for whatever reason, my restart problem disappeared yesterday. Again this morning I had to restart and no problems. All is good again. :tazz:
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#15
gerryf

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well, glad to hear it, but no, not registry. Was talking about bios....anyway, don't bother....never try to fix a problem that doesn't exist (anymore)
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