Office2003 reminder problem
Posted 28 April 2009 - 07:54 AM
Posted 28 April 2009 - 12:42 PM
I'm SongCloud and I'll be helping you out today.
If the user is marking the email messages for follow up and selecting a date and time that they are due by, then by default they will get a reminder 15 minutes before the "task" is due.
Please let me know if you have any other questions or need more assistance.
Posted 29 April 2009 - 06:00 AM
Posted 30 April 2009 - 08:49 AM
When you say that she has a .PST file, I assume that you are getting your mail via POP3 or IMAP from an external server and not using an Exchange Server. Am I correct? If so, then don't worry too much, as the max size of of a .PST in Outlook 2003 is 4GB i believe, but smaller is always better. What tools did you use to try and get the mailbox smaller? The only thing that would help is deleting old messages or archiving the old messages and then compacting the .PST file.
Let me know if you still need more help.
Posted 30 April 2009 - 12:20 PM
Posted 30 April 2009 - 01:02 PM
What builtin tool did you use? AutoArchiver, Organization Wizard, or the Mailbox Cleanup Tool?
I used the builtin tool & then archive it to reduce the file size.
It had reached the limit as no emails were deleted or archived.
Was she unable to get any more messages in Outlook but yet she could log into her webmail and see the new messages? If Outlook was not accepting any more new messages, but the server was accepting them, then it was an Outlook issue. If she was unable to get any new messages sent to her mailbox (ie. senders would get a rejection notice stating that her mailbox was full) then she had too many messages on the server, which is a completely different issue from her Outlook mailbox issues.
Yes we receive mail from a pop3 server.
Check the Rules and Alerts area by clicking on Tools in the main menu from her inbox and then clicking on [b]Rules and Alerts[b]. Let me know if there are any entries in there.
Also I'm seeing no rules on the organization window.
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