[Dr. Kr0wbar]

So as many of you know, freezing is not the coolest thing your computer could do. Well my computer loves to freeze quite often and I'm still not quite sure why this happens, although I do have a rough idea.

Just to let you know, I've cleaned my registry with "the number one registry cleaner on the market" already. It can't be a problem with my registry.

The two main reasons why my computer could be freezing are as follows: 1: It's overheating, or 2: My ATI Radeon 9550 is causing it to freeze. When I researched the video card I read that a certain .dll that is used with the card likes to destroy computers, but I'm not certain which .dll it is.

Now on to the boring specs of my computer:
Manufacturer: VIA Technologies, Inc.
Processor: Intel® Pentium® 4 CPU 2.00GHz
Memory: 1280MB RAM
Hard Drive: 40 GB
Video Card: VISIONTEK Xtasy RADEON 9550
Monitor: Plug and Play Monitor
Sound Card: Logitech USB Headset
Speakers/Headphones:
Keyboard: USB Root Hub
Mouse: USB Root Hub
Mouse Surface:
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)

So if anyone would like to help me solve this problem it would be very appreciated.

In wait of a reply,
Dr. Kr0wbar

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First FYI for you. GTG does not advise to use any registry cleaner as they can potentially cause more problems then fix. With that let's find your problem.


Lets take a look at the hard drive and see what you have.

Go to
1: Start
2: My Computer
3: Right Click on "C" drive
4: Click on Properties
5: In this field it will tell you total drive space and also free space

Please post results in next reply

[rshaffer61]

First FYI for you. GTG does not advise to use any registry cleaner as they can potentially cause more problems then fix. With that let's find your problem.


Lets take a look at the hard drive and see what you have.

Go to
1: Start
2: My Computer
3: Right Click on "C" drive
4: Click on Properties
5: In this field it will tell you total drive space and also free space

Please post results in next reply

[Dr. Kr0wbar]

Used Space: 25.2 GB

Free Space: 11.9 GB

[rshaffer61]

Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results

Lets see what you have in your startup services area

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Services
Click on the Hide All Microsoft Services
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results

Edited by rshaffer61, 28 April 2009 - 09:26 AM.

[Dr. Kr0wbar]

After following your instructions I can conclude that no problems were found with any of the normal processes or services. Each restart took just about as long as the last (within about three seconds of each other) without any freezes.

Any other ideas?

[rshaffer61]

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

If this does not work then:

Go to
Start>>My Computer>>Right Click On 'C" drive>>Properties
Click on Tools tab at the top
In the Error Checking field click Check Now

When that is done
In De fragmentation field click De fragment Now



Reboot and let me know how system is running now

Edited by rshaffer61, 28 April 2009 - 11:39 AM.

[Dr. Kr0wbar]

So far my PC hasn't encountered any problems since the last fix. I'll inform you if anything happens in the days to come, but thank you so very much for the help.

[rshaffer61]

Thanks for the update. Which fix was it that worked as there were 4 steps in the last post? I'm just curious as it would tell me what problem it fixed.

[Dr. Kr0wbar]

The ATF Cleaner is what truly solved the problem. When it was finished, after the few seconds it ran, it freed up an entire 1.4 gigs of space and helped my PC run faster. Once again, thanks.

[rshaffer61]

Well that seems like your drive was full then. I would suggest to follow the instruction for the defragment program and run that once a week. You can also rerun the ATF right before you run Defragment program. With that I will say a big congratulation for getting your issue resolved.
I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


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