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When I start up my computer the screen will stay black until I restart


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#1
ghostnoob

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It takes around 20 pushes of the restart button on the front of my PC to finally boot windows XP
this is getting rather agitating.
Heres the story:
when I boot the computer (or attempt to) the screen will be black, and nothing will show up until I restart it a few more times, when it will then go to the screen telling me to press the F12 key to enter setup and whatnot.
(no, pressing these keys DO NOT have an effect)
I am then required to keep hitting the restart button until finally windows pops up and boots.

I was wondering if anyone else has ever had this problem? and how they resolved it?
is it a driver problem involving the Bios?

I have tried to use the disc that came with the computer that holds all the drivers to install the Bios software (if there is any)
BUT when I put the disc in the drive it doesnt open, but I am directed to a message stating "This application has failed to start because ntvdm.exe was not found. Re-installing the application may fix this problem."

Is there a place I can download this .exe file?
Ive been looking around google for quite some time now, but nothing.

Ive got an AMD athlon 6000+ 64 dual core 3.0ghz
Windows XP pro SP2 (32 bit)
radeon 3870 x2 1 gig
4 gigs of RAM (3.25 gigs)
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#2
edge2022

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Do you know the make and model of your computer? This may help us find a BIOS update from which you can try to flash your BIOS.

When your computer boots into XP, does the OS run without any problems? Did you ever see a BSOD?
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#3
ghostnoob

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well... its kind of a custom one from ebay (probly the first mistake XD)
I am not 100% sure of the brand and all that,
but the support CD I was supplied with says "Black series ECS Elitegroup support CD Version 1.1AB"
The OS runs fine once booted,
Ive tried installing other OS (such as vista, xp 64 bit, and ubuntu)
But they all have the same result.

could this be a hardware problem?
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#4
rshaffer61

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Please download CPUz from my signature below

1: Save it to your desktop.
2: Click on the icon it creates and let it run
3: I need the following information from it.
4: First click on the Mainboard tab at the top of the window and give us Manufacturer and Model number it shows
5: Cllick on the Memory tab and give me the Type and Size of memory it shows.
6: Click on the SPD tab and get me the Max Bandwidth line information.

Please include in your next reply
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#5
ghostnoob

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Manufacturer: ECS
Model: A780GM-A

Typre: DDR2
Size: 4096 MB

Max Bandwidth: PC2-6400 (400 Mhz)
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#6
edge2022

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but the support CD I was supplied with says "Black series ECS Elitegroup support CD Version 1.1AB"


Can't say what your mobo model and make is from that. Follow rshaffer's instructions, and get the requested info.
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#7
ghostnoob

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haha, uhh?

Manufacturer: ECS
Model: A780GM-A

Type: DDR2
Size: 4096 MB

Max Bandwidth: PC2-6400 (400 Mhz)

Edited by ghostnoob, 28 April 2009 - 09:27 PM.

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#8
edge2022

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http://www.ecs.com.t.../...D=1&LanID=0
Download the BIOS files.
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#9
edge2022

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http://www.ecs.com.t...hutl/index.html
Select either AMIDOS or AMI WINFLASH
Download the guide, and follow the directions.
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