Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Freezing at boot!


  • Please log in to reply

#1
Pinklemonaidz

Pinklemonaidz

    New Member

  • Member
  • Pip
  • 3 posts
Hello! My step father has a Dell with windows Xp on it. He got some sort of virus and we tried to install NOD32 trial to fix it.

Once it was installed we restarted and now the computer wont load past startup! It keeps freezing and I can't click anything.

I've tried booting into safe mode, but for some reason the password that works on his name doesn't work on the Safe Mode. I'm not sure what to do. Any advice would be greatly appreciated. Thank you so much!
  • 0

Advertisements


#2
edge2022

edge2022

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,117 posts
In Safe Mode, at the logon box, press CRTL + ALT +DELETE two times.
Then try entering your pass and name. If that doesn't work, then try leaving the pass blank.

If that doesn't work, then try using administrator as the user name, and leave the pass blank.

Does the computer blue screen, or does it just freeze? If there is a blue screen, then post the error code.
  • 0

#3
Pinklemonaidz

Pinklemonaidz

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Unfortunately none of those work.


It's just freezing. It'll get up to where all my icons load and then before I can hit start or anything it'll freeze.
  • 0

#4
ne0h

ne0h

    Member

  • Member
  • PipPip
  • 13 posts
best way->>format the drive n install OS and then install anti-virus
if u don wana format try system restore..
if u r able to go to safe mode the installation files are still safe..
so uninstall the antivirus once create a restore point then install n scan the drive...
else use norton ghost 12.0 to back-up the drive restore it later when u need that..
to make ur system boot faster type in run>msconfig>startup>disable all the links that are not required...
  • 0

#5
Pinklemonaidz

Pinklemonaidz

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Thanks for your help everyone!

Fortunatly, even though I was able to boot into Safe Mode because of the password issue, it allowed me to boot into Safe Mode Networking, which for some reason was the same password. I was able from there to uninstall NOD from the computer so it didn't freeze at boot. Thanks again!
  • 0

#6
edge2022

edge2022

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,117 posts
Good Job! :)
This appears to be resolved. If you ever need any computer assistance, come back to G2G.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP