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CD/DVD Drive Problem


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#1
Joeturf

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Hello, I have a "PBDS DVD+- RW DS-8W1P ATA Device" for my CD/DVD drive. Whenever I insert a CD into my laptop (Dell Inspiron 1525) nothing happens and I go into My Computer to check what's going on and there is no CD drive listed! It is like the drive doesn't exist.

In device manager, I see that yellow sign with an exclamation mark on it next to the drive and it says "This device cannot start (Code 10)". It says the driver is updated, and I don't know what to do from this point. Please help!

Thanks
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#2
wannabe1

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Hello Joeturf...

Click the Start Orb and type regedit in the Search field. Click on regedit.exe at the top of the search results.

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}

In the right pane, are UpperFilters and/or LowerFilters listed?

wannabe1
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#3
Joeturf

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Yes -- do you need the data for both of those?
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#4
wannabe1

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I don't really need the data, but we'll save the key in case we need it later.

In the left pane, right click on {4D36E965-E325-11CE-BFC1-08002BE10318} and choose "Export". Name this file oldfilters and save it to your desktop.

In the right pane, right click on LowerFilters and choose "Delete"...accept the change. Right click on UpperFilters and choose "Delete"...accept the change.

Close Registry Editor and reboot.

Does your drive work properly after the reboot?
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#5
Joeturf

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Yes, yes it does! Thanks so much
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#6
wannabe1

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You're quite welcome... :)

You can delete the oldfilters file you saved to your desktop...it's no longer needed.
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