Here is what I know:
During the problem it was not in the “disabled items” list.
Working systems in this environment do not have anything listed in “add-ons” as well as the “Start Up” folder.
There is no doubt in my mind it’s profile related. Why? Because after a repair, uninstall/reinstall and what not, anyone logged onto that PC it worked for except for that user. Once we re-did her profile it started to work.
So that brings me to my question….where in the profile is these programs being called? Is this something custom to the company I am working for or is there other ways for programs/add-ons to become available on Office apps like Word and Excel besides the ways I know: Add-ons and Startup Folder?
They control which patches and what not that are loaded so what I can load, well my hands are tied.