Please go HERE
and fill in the drop down menus. Press GO
and this will take you to the newest drivers for your camera from Microsoft
and make sure you save it to your Desktop
as this will make it easier for the next steps to find.
Once that is done then do the following:
Please Go to
and the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4: Right click on the Camera
entry and click on Update Driver
5: When asked point to where the driver was saved (Desktop)
6: Once this is done you may have to Reboot
for changes to take affect
If so then reboot and then try your camera to see if it works. Please let me know in your next reply.