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Windows Genuine Advantage Notification on restart


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#1
Cougar1966

Cougar1966

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Hi, fenzodahl512 sent me over here to ask you about this. He just helped me clean my computer of viruses and malware, and I get this on restart of my computer. It started before I got the malware, and I would like to know if I should install this when it asks me to? He also told me to put in the MGADiag report.

Cougar

Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-6G38H-JQ29Q-PXC7T
Windows Product Key Hash: x3a2cs5WGb5PydgbbaM76pevP1Y=
Windows Product ID: 55274-640-0161625-23079
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {D6D7F1AB-BB2C-4244-A81C-76929FEAB8DA}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.8.31.9
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.8.31.9
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Publisher 2002 - 100 Genuine
Microsoft Office XP Professional with FrontPage - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D6D7F1AB-BB2C-4244-A81C-76929FEAB8DA}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PXC7T</PKey><PID>55274-640-0161625-23079</PID><PIDType>1</PIDType><SID>S-1-5-21-1390067357-117609710-682003330</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20020520000000.000000+000</Date></BIOS><HWID>5D1130870184C05E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>BABFAAD4C4D61B0</Val><Hash>SEishkJimZrBR/u8NT774CIf0yg=</Hash><Pid>54197-640-0698487-16962</Pid><PidType>14</PidType></Product><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>8B9036CCC4DE41C</Val><Hash>dfblY8tdhc3s30AAjkL9RwUNWnk=</Hash><Pid>54185-640-0865423-17417</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="17" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 13B60:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13B60:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13B60:SYNNEX TECHNOLOGY INTERNATIONAL CORP
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A
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#2
rshaffer61

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Is your Windows Genuine and do you have the original install disk for it?
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#3
Cougar1966

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I haven't a clue as to what you mean by "Is your Windows Genuine?" I would guess it is, but I don't have an install disc for it because it was built for me by a friend and he didn't give me an install disc. He's moved now and we've lost touch so I cannot call and ask him about it. Lately, though, every computer I've bought has come without an install disc.
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#4
rshaffer61

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The Windows Genuine Advantage you reference is so windows can supply you with updates for your version of OS.
What they want is for you to install the software so they can do the above. It verifies your installed version is genuine or authentic to put it simplified. It does not hurt anything and prob because of the malware cleaning it may have been corrupted.
The first part of your log shows:

WGA Data-->
Validation Status: Genuine
Validation Code: 0


I would suggest you let it install. You probably will not even know it is doing anything. When it is done installing it will probably say something to the affect of
"Thank you for....." and this will mean you are good to go.
Let me know what you discover.

For a more detailed description of what WGA is please go Here and read the explanation from Microsoft
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#5
Cougar1966

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:) So far, so good. I let it install, and like you said it said "Thank you for, etc."

Thanks for your help. I didn't want to just install something that I had no clue of what it was.

Cougar
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#6
rshaffer61

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You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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