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IDE Error Message


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#1
Cribbiegirl

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Since I installed PC Security Shield the computer went dead upon restart. I have gotten a dumping memory message. It gives me the following information: 0x89F23550, 0x89DBA000,0x89DE6000, 0x00050000
00x000000B4
I have tried rebooting in every possible mode but to no avail. I am now attempting to diagnose the computer for feedback. I have a Dell Inspiron 1200 Laptop that runs on Windows XP.
I upgraded to the maximum memory although I am not certain of what that is

IDE Disk S/N = NN15T552751M-Confidence test.
Now after all is said and done, It is not starting at all.
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#2
Broni

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PC Security Shield is a rogue program, not recommended for use.
How far does the boot go? Anything on the screen?
Do you have Windows XP CD?
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#3
Cribbiegirl

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I have Dell Inspiron 1200 with Windows XP Home Addition. The memory specifications are as follows, Standard Memory 256 MB (non-removable)
Maximum Memory 1280 MB
Memory Expansion 1 socket
Memory Comments PC2700 DDR SDRAM SODIMMs.
CPU Type Intel Celeron M or Intel Pentium M
Model Comments 400MHz FSB, Intel 910GML Chipset.
I have made no memory upgrades.

I turn on the computer and it alternates between not starting at all to appearing as though it is going to boot. I'll walk you through it. I get that screen offering me Safe Mode, Safe Mode with Networking and so on. If I do not make a choice it begins the reboot and the Windows logo comes on I then am left with a black screen with a movable cursor. It is completely dark just me and my cursor:)

I attempt to use safe mode. However, safemode or any other mode are not do not take me anywhere. Instead I end up with a longlist of messages that share this much information in common but end differently: multi(0)disk(0)rdisk(0)partition(2) each line ends with differently for example, "Mup.sys, TDI.sys, Kll.sys, KSecDD.sys and so on.

Finally that takes me to blue screen.Takes me to blue screen. It tells me that windows shut the program to save my files. The video driver failed to initiate. I am asked to check any new hardware and software. Disable BIOS memory options such as caching or shadowing. Tech info
*** STOP 0x000000B (0x89DEAC60, 0x89DC0000, 0x89DC4000, 0x00050000

I have already tried using their reccommended use of the F8 key. I have tried Fn key option and have gotten a message which tells me that it failed the IDE Disk S/N = NN15T552751M Confidence Test. However, I ran it again and that information did not come back up again.

I do not have the software disks that came with the computer. I sharing all the information I have at the moment. Thanks for helping.
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#4
happyrock

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go here....download the following file: rc.iso....then run chkdsk /r
from the rc.iso cd...be sure the bios is set to boot from the cd drive first...

if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its rc.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....

boot from the rc.iso cd....
type in chkdsk /r press enter
note the single space before the /

While chkdsk is running, you will see a light blue window with a dark blue band at the top and bottom. Chkdsk will display the specific stage it is checking as well as the percentage of completion of the stage. You cannot do anything else on your computer while chkdsk is running. When chkdsk is finished, it will automatically reboot your computer.
NOTE this can take a long time to complete..it may even appear to hang or get stuck at a certain % for a couple of hours...then complete
it may even back up and go over the same area...this is normal...let it run...there are 5 stages
DO NOT TURN OFF YOUR COMPUTER WHILE RUNNING CHKDSK or you can have severe problems...
nojoy...
boot from the cd again...
then type fixmbr press enter...reboot
no joy ....boot from the cd again...
type in fixboot press enter...reboot
nojoy...boot from the cd again...

Type in bootcfg /scan and press Enter

if it says total identified window installs: 1

Type in bootcfg /rebuild and press Enter...

It will identify your XP installation...type Y once you see this prompt.

You will be prompted to enter the load identifier...type in Microsoft XP Home Edition or Microsoft XP Professional depending on whichever version you have...press enter

You will be prompted to enter the load options...type in /fastdetect and press Enter

Type in exit and press Enter

remove the cd

Reboot

still no joy...
Memtest86+ is a comprehensive, stand-alone memory diagnostic tool. Basically, you need to put it to a diskette or cd to install the tool which will be later used to boot your computer and then perform the test....get it here
for floppy get the 6th one down...Download - Pre-Compiled package for Floppy (DOS - Win)
for the cd version get the 8th one down...Download - Pre-Compiled Bootable ISO (.zip)

There are two ways to run Memtest86....

1. Using a floppy diskette.

Download Memtest86 then save it to your desktop.

Once download completes, right-click on memtest.zip
In the left hand column, click "Extract all Files". The Extraction Wizard will open.
Click Next, then extract to Desktop so you can easily locate it later.
Click ok.

Now to install the utility on a diskette.

Double-click on install.bat then follow the promps to create the bootable diskette.
Boot computer via floppy disk.
Once loaded, the test will automatically run itself.
let it run for at least 3 hours then note any error/messages you receive ...it will run until you press the ESC key

2. Using a cd.

Download Memtest86 then save it to your desktop.

Once download completes, right-click on memtest.iso.zip.
In the left hand column, click "Extract all Files". The Extraction Wizard will open.
Click Next, then extract to Desktop so you can easily locate it later.
Click ok.

Now "burn image" (memtest.iso) to a cd using Nero or any burning program you have that will burn .ISO files (image)

Set the bios to boot computer using the CD drive...or floppy first...depending which version of memtest you got...
the test will automatically run itself as soon as you boot up
let it run for at least 3 hours then note any error/messages you receive ...it will run until you press the ESC key...if you want a thourogh test...let it run overnite...if you get ANY ERRORS you will have to replace the ram
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#5
Broni

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You'll eventually need more RAM, as well.
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#6
happyrock

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You'll eventually need more RAM, as well.

I agree... :) ...512 should be considered the minimum with 1 Gig being the sweet spot
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