Welcome to GeeksToGo,
My name is Cbarnard I hope I may be of some assistance to you:
Please keep in mind this is not our job and I'm not here 24\7. It can take a little bit of time for me to reply back to you,
if it has been more than 48hrs since a reply, please PM me and I will be with you as soon as possible.
With that said lets take a look and get this problem taken care of.
I would definitely install more Ram. I will get in to this more in another post.
What is the brand and model number of the computer?
Lets get rid of any junk files you may have missed.Please download
ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click
ATF-Cleaner.exe to run the program.
Under
Main choose:
Select AllClick the
Empty Selected button.
If you use Firefox browserClick
Firefox at the top and choose:
Select AllClick the
Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click
No at the prompt.
If you use Opera browserClick
Opera at the top and choose:
Select AllClick the
Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click
No at the prompt.
Click
Exit on the Main menu to close the program.
For
Technical Support, double-click the e-mail address located at the bottom of each menu.
Now that junk is taken care of
Go to
Start> Control Panel> Add\Remove Programsuninstall programs you don't use anymore
Reboot as necessary
Now lets get the Hard drive Defragged
Download
Jkdefrag Double click on the downloaded file:
Unzip it to your desktop when it asks where to save it
Reboot:
Once that is done all you have to do is double click on JkDefrag.exe
The program will start automatically and close when it is complete (this could take sometime)
Now click
Start> My Computer> right click on C:\ > scroll down to Properties
On the window that pops up look at the bottom tick the box(if it is not) that says
Compress disk drive to save spaceAnother window will pop up tell it to apply to all folders and subfolders press ok\apply as needed.
It will begin compacting all the files that are there and any future files you create.
Complete these steps and get back to me with the information, and I will get back to you on what the next move will be.
Thank you, and good luck
Cbarnard
Edited by cbarnard, 04 May 2009 - 12:29 AM.