[htx]

Ok I did a adware clean up and now after I rebooted my laptop it will go to the sign on screen and not go into windows trys and then signs back out.

I have a Acer Ferrari 4000 with Windows XP pro on it.

I get:

The instruction at "0x00403ece" referenced memory at "0x00ee36dc". The memory could not be "read".

Edited by htx, 03 May 2009 - 02:05 PM.

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Let's check your memory and make sure there is no issue with it.Donwload memtest86 from the link in my signature below.


Get the file that is named Download - The one you want is "Download - Pre-compiled Bootable ISO (.zip). When it downloads, it will be labeled memtest86+2.11.iso.zip
Unzip the file once you download it. You should have a .iso file in the unzipped directory. It will look like a zip file in some cases but the file name will now be memtest86+2.11.iso

if you don't have a burning program that will burn .ISO files get burncdcc in my signature below.

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

Make sure the bios is set for the cd drive as the first boot device
Put the cd in the cd drive and then boot your computer.

Running the Diagnostic Program:

The basic diagnostic screen has five main sections of relevant information. Three at the top which are labeled, PASS %, TEST %, and TEST #. This will basically show you the total progress of the current test, the overall progress of the diagnostic test, and the test number is currently performing.

On the middle left hand side of the of the program interface there is a “Wall Time” section that will keep track of how long the diagnostic test has been running for. This just gives you an idea if you are not attending the testing process.

The main section to look for is the lower half of the screen which is usually blank. As long as the memory testing is going ok with no errors this section of the screen should remain blank. If the diagnostic program finds any serious faults in the memory you will see it display a memory dump of address’s in this section. This is similar to what is displayed on your screen when you encounter a blue screen of death.

You now have most everything you need to know about setting up and testing your memory with diagnostic programs. This guide should help you get to the source of any intermittent problems related to your memory.


Run memtest for at least 2 hours
If it starts showing any errors during that time then you will have to replace the memory
If there are no errors after 2 hours press Esc and that will end the tests
We will then try other options

[rshaffer61]

Let's check your memory and make sure there is no issue with it.Donwload memtest86 from the link in my signature below.


Get the file that is named Download - The one you want is "Download - Pre-compiled Bootable ISO (.zip). When it downloads, it will be labeled memtest86+2.11.iso.zip
Unzip the file once you download it. You should have a .iso file in the unzipped directory. It will look like a zip file in some cases but the file name will now be memtest86+2.11.iso

if you don't have a burning program that will burn .ISO files get burncdcc in my signature below.

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

Make sure the bios is set for the cd drive as the first boot device
Put the cd in the cd drive and then boot your computer.

Running the Diagnostic Program:

The basic diagnostic screen has five main sections of relevant information. Three at the top which are labeled, PASS %, TEST %, and TEST #. This will basically show you the total progress of the current test, the overall progress of the diagnostic test, and the test number is currently performing.

On the middle left hand side of the of the program interface there is a “Wall Time” section that will keep track of how long the diagnostic test has been running for. This just gives you an idea if you are not attending the testing process.

The main section to look for is the lower half of the screen which is usually blank. As long as the memory testing is going ok with no errors this section of the screen should remain blank. If the diagnostic program finds any serious faults in the memory you will see it display a memory dump of address’s in this section. This is similar to what is displayed on your screen when you encounter a blue screen of death.

You now have most everything you need to know about setting up and testing your memory with diagnostic programs. This guide should help you get to the source of any intermittent problems related to your memory.


Run memtest for at least 2 hours
If it starts showing any errors during that time then you will have to replace the memory
If there are no errors after 2 hours press Esc and that will end the tests
We will then try other options

[htx]

I have to use my old POS desktop to do anything my laptop will not even enter windows

[rshaffer61]

Do you have a burner in your desktop that you can download and burn the memtest86 to?
If so then download on desktop system and follow the directions from there. Once you have the file burned to a cd then take it over and put the newly burned cd into the drive of the other system and boot up. Memtest86 runs strictly in memory so it's not dependent on windows to start.

[htx]

booted my laptop with burned disk in there and it is still doing the same thing, no changes

It does not seem to be running any tests

Edited by htx, 03 May 2009 - 03:30 PM.

[Broni]

I did a adware clean up

Using what?
Did you try to boot to Safe Mode?

[htx]

tried to boot in safe mode using every option listed but still nothing.

As for the adware cleanup it was an adware program a friend suggested

[rshaffer61]

Well this is making things tougher. At this point I believe we need to do a repair or recovery on the system. If you have the recovery cd then you will need to put it in, reboot the system and then boot to the BIOS or CMOS setup
From there find the boot options and change the boot sequence so that the cdrom is first and the hd is second.
If you don't have the recovery cd then the recovery is on a partition on your hd. To activate that you will need to boot the system and when it reaches the splash screen for acer I believe you will either start tapping F8, 10,11 or 12 to get to it.

I'm still research it so when I find the information I will post back

[Broni]

As for the adware cleanup it was an adware program a friend suggested

..and the name of it was?

[Broni]

What happens, when you try to boot into Safe Mode?
Any error?

[htx]

can't remember the name of the adware program

I get the exact same error as when I try to start in normal mode

[htx]

think I found the Ad ware program, I think it is Ad-Aware

[Broni]

1. If you have Windows CD, follow the steps from here: http://icrontic.com/...pair_windows_xp

2. If you don't have Windows CD...
Download Windows Recovery Console: http://www.thecomput...om/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.c...hp?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
Then, follow the steps from here: http://icrontic.com/...pair_windows_xp, starting below this picture on page 1: