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Constant Freezing of PC Killing ME!


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#1
shel2004

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My pc has continuously been feezing since I downloaded steam and downloaded Tomb Raider Underworld. Initially my problem was only with the game freezing while I played. I fixed that by going to offline mode and turning off spysweeper, eset antivirus, and zone alarm while I played. When I am done I turn on my antivirus and zone alarm and all. But my computer seems to feeze for forever if I try to turn on spysweeper. So I stopped doing that but my computer seems to freeze anyway randomly. 10 times today alone it has frozen and I had a choice between unplugging or a hard shutdown (I guess that is what you call it when you push the computer button and hold it in.) When it freezes ctrl+alt+del does not help. Do I need to clean my registry? I wasn't sure about uninstalling steam and then trying to reinstall it, since I solved my game problem. Since my computer has been freezing I have noticed I get the little emblem that shows little or no connectivity, which I can easily fix by running the network diagnostic tool, but I am unsure what to do about the freezing. This is a fairly new computer, not even 2 months yet.

Windows XP Professional Version 2002
Intel Core 2 Quad CPU Q8200 @2.33GHz
2.33GHz, 3.25 GB of Ram
Service Pack 3

Don't know if anymore computer info is needed.
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#2
rshaffer61

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My pc has continuously been freezing since I downloaded steam and downloaded Tomb Raider Underworld.

Where did you download it from?

Edited by rshaffer61, 03 May 2009 - 07:49 PM.

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#3
shel2004

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From Steam, the game site,

Hope its okay to add the site address. Didn't know if you needed that.

Edited by shel2004, 03 May 2009 - 08:18 PM.

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#4
rshaffer61

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Actually please edit your previous post and delete that.
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#5
rshaffer61

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I looked at the site and it seems legit but GTG does not allow the links to be shown for sites like this. We can continue now.

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


If this does not work then:

Go to:
Start and then My Computer
Right Click On "C" drive and then click on Properties
Click on Tools tab at the top
In the Error Checking field click Check Now


What I would suggest is uninstalling all programs you don't need or don't want anymore through Add/Remove Programs

Do this by going to
Start and then to Control Panel
Click Add/Remove Programs
Carefully choose the program(s) you don't need
Click on each Program then click Change/Remove and Follow the Uninstall Instructions

You may be prompted to restart your computer, if you have the option, restart later if you have more programs to uninstall.
Restart once you have all the programs you don't need uninstalled.
Be careful not to remove anything needed by your computer, some of which you may be unfamiliar with the name,


When that is done

Download Auslogics Defrag from the link in my signature below. {b]Auslogics Defrag[/b] in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged



Reboot and let me know how system is running now
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#6
rshaffer61

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If after doing the above and the freezing issue still exist then follow the next steps:

Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results


Lets see what you have in your startup services area

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Services
Click on the Hide All Microsoft Services
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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#7
shel2004

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Okay I am running the defrag now, will post back soon.
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#8
rshaffer61

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You finished the ATF already? Did it help at all?
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#9
shel2004

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Yup finished the ATF it ran. Was it supposed to be longer? As far as helping, I guess I should I tried restarting my computer first. As soon as this defrag is done I will do that.

Oh and the msconfig I did do earlier today. I unchecked all but the things I want to start up, like my antivirus programs.
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#10
rshaffer61

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Antivirus programs?

GTG advises that you only run one antivirus program as running more then that will cause the slowdown problem as well as potential conflicts within the programs them selves.

Let me know how your system runs when you are done with all the steps.
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