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Blue screen 50 Stop code


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#1
dabombshop

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Hello,

Recently my computer has been crashing frequently with the blue screen. I'm not exactly sure if I have done anything differently these past couple of days.. but my computer just really has been acting up. Here is the code from the blue screen:

*** STOP: 0x00000050 (0xF0010037, 0x00000001, 0xBF85E201, 0x00000000)
*** win32k.sys - Address BF85E201 base at BF800000, Datestamp 49900fc9

Edited by Rorschach112, 04 May 2009 - 04:34 AM.
removed log

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#2
edge2022

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When does the blue screen come up? Does it come up at random times?
Go to the directory C:\Windows\Minidump
Make sure that you can see hidden files
Then zip up all the files you see there.
Attach the zip archive to your next post.

If you think this is malware related, then follow the instructions here: http://www.geekstogo...uide-t2852.html
Then post the required logs on the Malware Forum, and wait for a tech to help you.
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#3
Broni

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    Kraków my love :)

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The log is clean (shhhhh.....I didn't say anything :))
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#4
edge2022

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Thank you Broni, that saved a lot of trouble.
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#5
Broni

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    Kraków my love :)

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:)
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#6
dabombshop

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Yeah, the blue screen comes up at random times. (It has actually happened 3 times today) At first I thought it was because I was running too many things at once but the last few times it has occurred I only had Microsoft Word open.

The zip file is 512 KB, so I can't attach it to the post. How should I go about this?

EDIT: Never mind, I just zipped them into two folders instead.

Attached Files


Edited by dabombshop, 04 May 2009 - 12:07 AM.

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#7
dabombshop

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Here is the second folder

Attached Files


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#8
Broni

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All recent .dmp files list PAGE_FAULT_IN_NONPAGED_AREA error at win32k.sys, which most likely indicate RAM problem.

Run memtest: http://www.techspot....topic62524.html
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#9
dabombshop

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I don't have a blank CD right now so I would have to get one. But in the meantime, I had a question. I have Notebook Hardware Control installed, do you think that would contribute to the crashes?
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#10
Broni

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I'm not familiar with Notebook Hardware Control, but we have to start with what the errors indicate.
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#11
edge2022

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All recent .dmp files list PAGE_FAULT_IN_NONPAGED_AREA error at win32k.sys, which most likely indicate RAM problem.

:) You probably have RAM problems.
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#12
grechy12

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i too am having random blue screen attacks. sometimes not for a couple weeks, but then lately everytime i boot up will happen 1/2/3 times in a row.

BBCode: 50 ??

Can you please check my Minidump files too? How do I zip the files if the folder has a 'lock' on it ?

I am running Windows 7

Edited by grechy12, 04 May 2010 - 05:17 PM.

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