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Computer shutts down when playing games


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#16
Mkkl

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I was thinking about this one:
http://www.coolermas...u...=22&id=2685
But why would I need multiple +12V rails for?
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#17
Troy

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You don't need to worry about whether it's single or multiple +12V rails. Single is better actually.
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#18
baula

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350 watt

just 350....this is not enough for your computer......you must have above 500watt....I doubt that PSU comes with case that doesn't gave actual power for the system.
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#19
Troy

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I would be looking at 550W minimum, something like the Antec True Power Trio range is nice, as an example.
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#20
Cold Titanium

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You don't need to worry about whether it's single or multiple +12V rails. Single is better actually.


I was always told that multiple rails were better. :) Could you please enlighten me? :)
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#21
Mkkl

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This was the result after using RTHDRIBL for 20 minutes. Activity of the GPU was constantly 97/96%.
Can I say from this that it's no the GPU that's faulty?

http://img78.imagesh.../rthdribl2z.jpg
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#22
MoNsTeReNeRgY22

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You don't need to worry about whether it's single or multiple +12V rails. Single is better actually.


I was always told that multiple rails were better. :) Could you please enlighten me? :)


Multiple rails is more of a older technology that was a huge flop, single rails are the way to go.

Here is a great quote from PC Power & Cooling's website that explains it all.

Here are the facts: A large, single 12-volt rail (without a 240VA limit) can transfer 100% of the 12-volt output from the PSU to the computer, while a multi-rail 12-volt design has distribution losses of up to 30% of the power supply’s rating. Those losses occur because power literally gets “trapped” on under-utilized rails. For example, if the 12-volt rail that powers the CPU is rated for 17 amps and the CPU only uses 7A, the remaining 10A is unusable, since it is isolated from the rest of the system.

Since the maximum current from any one 12-volt rail of a multiple-rail PSU is limited to 20 amps (240VA / 12 volts = 20 amps), PCs with high-performance components that draw over 20 amps from the same rail are subject to over-current shutdowns. With power requirements for multiple processors and graphics cards continuing to grow, the multiple-rail design, with its 240VA limit per rail, is basically obsolete.


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#23
Mkkl

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I had a tip from someone else who says that he has had the same problem. Games that were freezing etc. He said that replacing his HDD solved the problem.
Although I doubt if that can be the cause from freezes while testing with memtest86?
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#24
Troy

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Thanks Monster, that about clears it up. It's good to see you back. :)

For the Hard Drive, disconnect it and run the memory diagnostic again. You could also try running a diagnostic on the hard drive itself (with it connected once again, of course).

Troy
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#25
Mkkl

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Just ran metest86+ it passed the test 4 times without any errors. But when I played Farcry2 this afternoon it froze again. Got the stop 0x0000EA error for ati2dvag.
Now i must be my VC, or could a bad PSU cause it by supplying an inefficient amount of power?
Here are some links:
http://wer.microsoft...342ceccbf3#here Windows error report ( in Dutch unfortunately )

No i googled a little bit for 0x000000EA ati2dvag and got to this site:
http://www.computer-...ll-blue-screen/

And it seems to mee my MOBO is a little out of place to.
I did my first computer built without any knowledge or help so could just be a noob mistake by me I will try it at once!
And btw I also did a HDTune test on the HDD everything turned out fine.
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#26
Troy

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Have you replaced the PSU yet?
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#27
Mkkl

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Well I repositioned my VC a little bit, it wasn't well fitted. It could fit perfectly with the motherboard out of the case, but when it was in the case and I put the VC in, the little plastic clips which you need to clip on to your PCI(e) cards were a little bit in the way. So the left side of the VC was not entirely pushed in the slot. But with a lot of pushing it's better now. And I have played GTA IV for about an hour and a half and my temp was 45/46 degrees C. When normally it would be at 55 after 8 min. I hope this is it. But I need more testing first.

Edited by Mkkl, 13 May 2009 - 12:57 PM.

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#28
Mkkl

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It happended again this time while playing COD 4. Screen froze, sound froze, computer shut down, started to restart. But I did get an error. 0x000000D1 usbport.sys I will post the minidump file.
And when I boot my PC after that. My resolution is changed. Also sometimes when i'm ingame and go back to windows. My windows screen is sort of too big for my computer screen. And I can scroll by moving my mouse, so i can see the other parts of my windows screen.
Here's the dump file:


Microsoft (R) Windows Debugger Version 6.10.0003.233 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini051409-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\Symbols
Executable search path is: 
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805634c0
Debug session time: Thu May 14 11:06:40.687 2009 (GMT+2)
System Uptime: 0 days 1:00:43.380
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
............................
Unable to load image USBPORT.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for USBPORT.SYS
*******************************************************************************
*																			 *
*						Bugcheck Analysis									*
*																			 *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {19a46640, 2, 1, a923a396}

Unable to load image sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : sptd.sys ( sptd+11ba0 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*																			 *
*						Bugcheck Analysis									*
*																			 *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 19a46640, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: a923a396, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS:  19a46640 

CURRENT_IRQL:  2

FAULTING_IP: 
USBPORT!USBPORT_GetEndpointState+72
a923a396 8901			mov	 dword ptr [ecx],eax

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  Idle

LAST_CONTROL_TRANSFER:  from a923ba8b to a923a396

STACK_TEXT:  
8055732c a923ba8b 73706547 89da20e0 89b2bc18 USBPORT!USBPORT_GetEndpointState+0x72
80557354 a923f0a0 89da2028 00000003 804e56fc USBPORT!USBPORT_CoreEndpointWorker+0x5e1
80557384 a924d24b 89da2028 804e56fc 89da2028 USBPORT!USBPORT_DpcWorker+0x18a
805573c0 a924d3c2 89da2028 00000001 89b4b310 USBPORT!USBPORT_IsrDpcWorker+0x38f
805573dc f74e6ba0 89da264c 6b755044 00000000 USBPORT!USBPORT_IsrDpc+0x166
WARNING: Stack unwind information not available. Following frames may be wrong.
80557418 89b4bdb2 89b4b310 a924d25c 8055742c sptd+0x11ba0
8055741c 89b4b310 a924d25c 8055742c 804dcd22 0x89b4bdb2
80557420 a924d25b 8055742c 804dcd22 89da264c 0x89b4b310
80557424 8055742c 804dcd22 89da264c 89da2028 USBPORT!USBPORT_IsrDpcWorker+0x39f
80557428 804dcd21 89da264c 89da2028 00000000 nt!CmpWriteBlock+0x2c
8055742c 89da264c 89da2028 00000000 00000000 nt!ZwFlushWriteBuffer+0x11
80557430 89da2028 00000000 00000000 80561f20 0x89da264c
80557434 00000000 00000000 80561f20 80561cc0 0x89da2028


STACK_COMMAND:  kb

FOLLOWUP_IP: 
sptd+11ba0
f74e6ba0 ??			  ???

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  sptd+11ba0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: sptd

IMAGE_NAME:  sptd.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49c72e69

FAILURE_BUCKET_ID:  0xD1_sptd+11ba0

BUCKET_ID:  0xD1_sptd+11ba0

Followup: MachineOwner
---------

Edited by Mkkl, 14 May 2009 - 03:27 AM.

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#29
Mkkl

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A new minidump file + log about conflicts and my IRQ,s I can't make anything out fo it. Maybe you can. But because its's a IRQ error it may help.

MiniDimp:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 19a46640, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: a923a396, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: 19a46640

CURRENT_IRQL: 2

FAULTING_IP:
USBPORT!USBPORT_GetEndpointState+72
a923a396 8901 mov dword ptr [ecx],eax

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: Idle

LAST_CONTROL_TRANSFER: from a923ba8b to a923a396

STACK_TEXT:
8055732c a923ba8b 73706547 89da20e0 89b2bc18 USBPORT!USBPORT_GetEndpointState+0x72
80557354 a923f0a0 89da2028 00000003 804e56fc USBPORT!USBPORT_CoreEndpointWorker+0x5e1
80557384 a924d24b 89da2028 804e56fc 89da2028 USBPORT!USBPORT_DpcWorker+0x18a
805573c0 a924d3c2 89da2028 00000001 89b4b310 USBPORT!USBPORT_IsrDpcWorker+0x38f
805573dc f74e6ba0 89da264c 6b755044 00000000 USBPORT!USBPORT_IsrDpc+0x166
WARNING: Stack unwind information not available. Following frames may be wrong.
80557418 89b4bdb2 89b4b310 a924d25c 8055742c sptd+0x11ba0
8055741c 89b4b310 a924d25c 8055742c 804dcd22 0x89b4bdb2
80557420 a924d25b 8055742c 804dcd22 89da264c 0x89b4b310
80557424 8055742c 804dcd22 89da264c 89da2028 USBPORT!USBPORT_IsrDpcWorker+0x39f
80557428 804dcd21 89da264c 89da2028 00000000 nt!CmpWriteBlock+0x2c
8055742c 89da264c 89da2028 00000000 00000000 nt!ZwFlushWriteBuffer+0x11
80557430 89da2028 00000000 00000000 80561f20 0x89da264c
80557434 00000000 00000000 80561f20 80561cc0 0x89da2028


STACK_COMMAND: kb

FOLLOWUP_IP:
sptd+11ba0
f74e6ba0 ?? ???

SYMBOL_STACK_INDEX: 5

SYMBOL_NAME: sptd+11ba0

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: sptd

IMAGE_NAME: sptd.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 49c72e69

FAILURE_BUCKET_ID: 0xD1_sptd+11ba0

BUCKET_ID: 0xD1_sptd+11ba0

Followup: MachineOwner
---------

0: kd> lmvm sptd
start end module name
f74d5000 f75d6000 sptd T (no symbols)
Loaded symbol image file: sptd.sys
Image path: sptd.sys
Image name: sptd.sys
Timestamp: Mon Mar 23 07:38:33 2009 (49C72E69)
CheckSum: 000BF5D2
ImageSize: 00101000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Conflicts:
[Conflicten/Delen]

Netwerkbron Apparaat
I/O-poort 0x00000000-0x00000CF7 PCI-bus
I/O-poort 0x00000000-0x00000CF7 Controller voor directe geheugentoegang

I/O-poort 0x000003C0-0x000003DF Intel® 4 Series Chipset PCI Express Root Port - 2E21
I/O-poort 0x000003C0-0x000003DF ATI Radeon HD 4800 Series

IRQ 23 Intel® ICH10 Family USB Universal Host Controller - 3A34
IRQ 23 Intel® ICH10 Family USB Enhanced Host Controller - 3A3A

IRQ 9 Systeem dat voldoet aan Microsoft ACPI
IRQ 9 ARJOZJGV IDE Controller

IRQ 16 Intel® 4 Series Chipset PCI Express Root Port - 2E21
IRQ 16 ATI Radeon HD 4800 Series
IRQ 16 Intel® ICH10 Family USB Universal Host Controller - 3A37
IRQ 16 Intel® ICH10 Family PCI Express Root Port 2 - 3A42
IRQ 16 Intel® ICH10 Family PCI Express Root Port 6 - 3A4A

IRQ 17 Microsoft UAA-busstuurprogramma voor High Definition Audio
IRQ 17 Intel® ICH10 Family PCI Express Root Port 1 - 3A40
IRQ 17 Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC

Geheugenadres 0xD0000000-0xDFFFFFFF Intel® 4 Series Chipset PCI Express Root Port - 2E21
Geheugenadres 0xD0000000-0xDFFFFFFF ATI Radeon HD 4800 Series

IRQ 18 Intel® ICH10 Family USB Enhanced Host Controller - 3A3C
IRQ 18 Intel® ICH10 Family USB Universal Host Controller - 3A36

IRQ 19 Intel® ICH10 Family USB Universal Host Controller - 3A39
IRQ 19 Intel® ICH10 Family USB Universal Host Controller - 3A35
IRQ 19 Intel® ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
IRQ 19 Intel® ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26

Geheugenadres 0xA0000-0xBFFFF PCI-bus
Geheugenadres 0xA0000-0xBFFFF Intel® 4 Series Chipset PCI Express Root Port - 2E21
Geheugenadres 0xA0000-0xBFFFF ATI Radeon HD 4800 Series

Geheugenadres 0xFED90000-0xFED93FFF Systeemkaart
Geheugenadres 0xFED90000-0xFED93FFF Systeemkaart

I/O-poort 0x000003B0-0x000003BB Intel® 4 Series Chipset PCI Express Root Port - 2E21
I/O-poort 0x000003B0-0x000003BB ATI Radeon HD 4800 Series

I/O-poort 0x0000D000-0x0000DFFF Intel® 4 Series Chipset PCI Express Root Port - 2E21
I/O-poort 0x0000D000-0x0000DFFF ATI Radeon HD 4800 Series

IRQ:
[IRQ's]

Netwerkbron Apparaat Status
IRQ 9 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 9 ARJOZJGV IDE Controller OK
IRQ 16 Intel® 4 Series Chipset PCI Express Root Port - 2E21 OK
IRQ 16 ATI Radeon HD 4800 Series OK
IRQ 16 Intel® ICH10 Family USB Universal Host Controller - 3A37 OK
IRQ 16 Intel® ICH10 Family PCI Express Root Port 2 - 3A42 OK
IRQ 16 Intel® ICH10 Family PCI Express Root Port 6 - 3A4A OK
IRQ 17 Microsoft UAA-busstuurprogramma voor High Definition Audio OK
IRQ 17 Intel® ICH10 Family PCI Express Root Port 1 - 3A40 OK
IRQ 17 Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC OK
IRQ 21 Intel® ICH10 Family USB Universal Host Controller - 3A38 OK
IRQ 19 Intel® ICH10 Family USB Universal Host Controller - 3A39 OK
IRQ 19 Intel® ICH10 Family USB Universal Host Controller - 3A35 OK
IRQ 19 Intel® ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20 OK
IRQ 19 Intel® ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26 OK
IRQ 18 Intel® ICH10 Family USB Enhanced Host Controller - 3A3C OK
IRQ 18 Intel® ICH10 Family USB Universal Host Controller - 3A36 OK
IRQ 22 Microsoft UAA-busstuurprogramma voor High Definition Audio OK
IRQ 23 Intel® ICH10 Family USB Universal Host Controller - 3A34 OK
IRQ 23 Intel® ICH10 Family USB Enhanced Host Controller - 3A3A OK
IRQ 0 Systeemtimer OK
IRQ 8 Systeem-CMOS/Real-timeklok OK
IRQ 13 Numerieke-gegevensprocessor OK
IRQ 4 Communicatiepoort (COM1) OK
IRQ 14 Intel® ICH10 Family SMBus Controller - 3A30 OK
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#30
Troy

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Have you replaced the PSU yet?

Are you going to actually answer any questions asked of you, or are you just trying to get the secret magic answer?

Don't post any more IRQL errors and memory dumps and whatever else seems to take your fancy until you answer questions that we ask you. I ask you a question for a reason - it's to help you find the solution to your problem. I'm not here to waste your time, and I'd appreciate it if you didn't waste mine.

Troy
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