[malleigh]

I had posted this in the wrong forum. I had gotten some help but they suggested I re-post it in the correct forum. I can not get my anvsoft program opened. I keep getting the error MFC42.DLL

Here's the link that i had originally posted: http://www.geekstogo...or-t236903.html
Any help would be greatly appreciated.
Thank you,
Molly

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What programs are NOT running?

Were you able to execute sfc /scannow command?

Navigate to C:\Windows\System32, right click on MFC42.DLL, click Properties, then Details tab.
What File version do you have?

Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.

[Broni]

What programs are NOT running?

Were you able to execute sfc /scannow command?

Navigate to C:\Windows\System32, right click on MFC42.DLL, click Properties, then Details tab.
What File version do you have?

Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.

[malleigh]

it's version: 6.6.8063.0
I did the sfc /scannow and it didn't come up with anything. didn't ask for cd nor left me any "messages"
the only program that i know of that is affected is my anvsoft: the error i get is:
Problem signature:
Problem Event Name: APPCRASH
Application Name: DVDPhotoMaker.exe
Application Version: 7.9.5.0
Application Timestamp: 48871159
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.21010
Fault Module Timestamp: 49951e1e
Exception Code: e06d7363
Exception Offset: 0001b08e
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: e51a
Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3: e51a
Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433

and when i do a check online to fix problem i get this error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: DVDPhotoMaker.exe
Application Version: 7.9.5.0
Application Timestamp: 48871159
Fault Module Name: MFC42.DLL
Fault Module Version: 6.6.8063.0
Fault Module Timestamp: 4549bd07
Exception Code: c0000005
Exception Offset: 0001ce0b
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 5c97
Additional Information 2: ef31a68959919f53841dc3ae7dd2e98c
Additional Information 3: 4f0a
Additional Information 4: 9882aca9205dfbccc1fd7da7cc2fd0c5

Attached Files

•  Mini070608_01.zip   114.32KB   377 downloads

[Broni]

Which one of these: http://www.anvsoft.com/

it's version: 6.6.8063.0

I have very same version, however the file may be corrupted. We'll get there.

First, try this...
Click Start
In "Start search" type in:
cmd
Hold CTRL, and SHIFT, hit Enter.
At command prompt, type in:
regsvr32 /u mfc42.dll (<----watch for "spaces")
Hit Enter.
Type in:
regsvr32 mfc42.dll
Hit Enter.
Restart computer.
See, if the problem persist.
If so, reinstall offending program.

If still no good....

I did the sfc /scannow and it didn't come up with anything. didn't ask for cd nor left me any "messages"

In Vista you should receive the following message: "Windows resource protection did not find any integrity violations", if no errors were found.

Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it here: http://www.filedropper.com/, and post download link.

Are you still getting any BSOD errors, because your last dump file is way back from 04/19/09?

Edited by Broni, 04 May 2009 - 08:59 PM.

[malleigh]

http://anvsoft.com/p...-dvd-maker.html It was the pro version i don't see it listed it's version:Photo DVD Maker Professional 7.95
going to work on the other items you suggested.

[Broni]

Do you still have installation CD?

[malleigh]

yes i still have the programs cd. i think i have the original project saved on my drive not in the program. i just didn't want to lose it. i do have a dvd of the project set aside if i do lose it.
i haven't had any other errors. only other issue i have is losing internet connection and i think that's comcasts fault.
under: C:\Windows\Logs\CBS folder.
the names i have is cbs.bld, cbs, and cbs.persist

[Broni]

Did you go through regsvr32 commands?

under: C:\Windows\Logs\CBS folder.
the names i have is cbs.bld, cbs, and cbs.persist

In Windows Explorer, click on Tools>Folder options>View tab, and UN-check "Hide extensions for known file types".
Now, you should be able to see cbs.log

[malleigh]

can't find the tools>folderoptions etc.. if that for vista?

[malleigh]

found it.. one sec.

[Broni]

Did you go through regsvr32 commands?

[malleigh]

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[malleigh]

yes sir i did the : regsvr32 commands
heading off to bed... will check back in the a.m.
thank you for your help.

[Broni]

Your reply is not readable.

I'm asking you for the 3rd, and last time:
Did you go through regsvr32 commands?

[malleigh]

Which one of these: http://www.anvsoft.com/

it's version: 6.6.8063.0

I have very same version, however the file may be corrupted. We'll get there.

First, try this...
Click Start
In "Start search" type in:
cmd
Hold CTRL, and SHIFT, hit Enter.
At command prompt, type in:
regsvr32 /u mfc42.dll (<----watch for "spaces")
Hit Enter.
Type in:
regsvr32 mfc42.dll
Hit Enter.
Restart computer.
See, if the problem persist.
If so, reinstall offending program.

yes sir i did the : regsvr32 commands
heading off to bed... will check back in the a.m.
thank you for your help.

I stated that I did. If I am not telling you what you are looking for then I am sorry. Thank you anyway for your help.