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Laptop not booting


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#1
richarizard

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Hey, this is my first time posting in this forum, so please bear with me.

I'm frustrated because I just bought a new laptop. Here are the specs:
ASUS G50VT-X6
Intel Core 2 duo at 2.53 GHz
4GB Ram
320GB HD
GeForce 9800M GS video card
Sound card is integrated
Runs on Windows Vista

After a few weeks of using it, after I opened up a few applications (something it should easily be able to handle), the computer suddenly locked up. I get the same blue screen every time I try rebooting it now. I get the same screen even if I start it in safe mode. It only stays for a few seconds before automatically rebooting, and it just reboots on a loop until I turn it off.

Here's a screenshot I grabbed with my camera just in time:
http://i42.tinypic.com/icjp1d.jpg

Sorry that it's a little blurry, but it's still legible.

I have no problem ditching Vista for XP or Linux or something, but is it a hardware problem? Does anyone have any clue?

Thanks in advance,
Richard
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#2
rshaffer61

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First lets get a clearer picture of that error code. To do this follow these steps:




Start your system and at the Second post screen tap on F8 to get to the Boot Menu
Scroll down to the line that says "Auto Start On Error" and highlight it.
Click Enter to disable it
The system should reboot and if not then do so.
When the BSOD shows it will stop so that you can reply with the full error message. Hopefully this will give you a better picture of it.

Also can you boot into Safe Mode at all?
The error is pointing to either a driver or a hardware issue.
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#3
richarizard

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Booting in safe mode gave me the exact same message and blue screen loop.

I'm at work right now, and my laptop is at home. So, I can't disable auto start on error until I get home tonight. (The picture was from last night.)

Thanks for quick response. I'll see if I can get a clearer error message tonight.

Edited by richarizard, 05 May 2009 - 12:08 PM.

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#4
rshaffer61

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Have you tried going to the boot menu and clicking on "Last Known Good Configuration" and seeing if that will get you back in windows again?

What were the Applications you were attempting to open when this issue happened?
Has there been any new updates or software installed just prior to this issue starting?
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#5
richarizard

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Yes, and going to last known good configuration didn't help.

There were no unusual applications. If I remember correctly, there was Firefox, AIM, iTunes, and Yahoo Messenger. I think it froze right as I was browsing through a website. I'm sorry I can't play with it until later tonight. For the time being, I was curious if anyone had this happen with identical hardware before and might be able to pinpoint the problem.

Edited by richarizard, 05 May 2009 - 12:19 PM.

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#6
Broni

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1. If you have Windows CD, follow the steps from here: http://icrontic.com/...pair_windows_xp

2. If you don't have Windows CD...
Download Windows Recovery Console: http://www.thecomput...om/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.c...hp?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
Then, follow the steps from here: http://icrontic.com/...pair_windows_xp, starting below this picture on page 1:
Posted Image
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#7
baula

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which v of vista do u have? U got BSOD also on safe mode, I suppose its a hardware problem. try to update ur Vista or other driver.
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#8
123Runner

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Hi richarizard and welcome to geeks to go.

The error code leans towards a driver issue.
You have a couple options here.
1. Continue working with geeks to go to try and resolve it.
2. Return it for warranty since you just purchased it.

I would go with option 2
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#9
pctestcardcom

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"Yes, and going to last known good configuration didn't help."
Last known good configuration will not work since already run the safe mode that errased the good hardware profile.
If safe mode got the same problem, here are some suggestions:

try system restore to restore the laptop back to the date before the problem occurred.

or check the startup program using "msconfig" at the run command.
Deselect all option and need reboot laptop to take effect, if this correct the blue screen, use msconfig again at RUN, and select the option one by one in the "startup", must reboot everytime for each option select until the blue screen occured. So you know which statup app caused the blue screen.

Or from the safe mode, uninstall the VGA driver, reboot and reinstall VGA driver again.

If all of the above not working, reinstall of the OS maybe needed.

Hope this helps!
Bill
tech manager
www.pctestcard.com

Edited by pctestcardcom, 06 May 2009 - 06:27 AM.

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#10
Broni

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2. Return it for warranty since you just purchased it.

I didn't notice, it was a brand new machine. Sorry for that.
I agree here.
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