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Very Slow Windows XP


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#16
Broni

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PE shows high CPU usage (36.03%) by Hardware Interrupts process.

Check Primary and Secondary IDE settings:
Device Manager -> IDE ATA/ATAPI controllers -> Primary AND Secondary IDE Channel -> Properties -> Advanced Settings.
Look at the Current Transfer Mode field.
If it’s “PIO” then uninstall the driver, and reboot.
Windows will reinstall those drivers automatically.
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#17
cbjones560

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I had already checked that. It is showing as DMA if available. However I am showing two primary and one secondary. Does that sound correct? Let me know if you would like a screen shot of the Device Manager Screen.
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#18
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Uninstall all three, and restart.
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#19
cbjones560

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Uninstall all three, and restart.


That improved performance significantly! Thank you. :)

Still not as fast as I would like, but at least now I can work more efficiently. Any further suggestions?

Thanks again.
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#20
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That's good news :)
What is the exact field of improvement? Startup time?
How are the CPU spikes?
If they're still there, try to post another Process Explorer snapshot, when the spike happens.
I'd also try to uninstall Zone Alarm temporarily to see, if it has any bad influence.
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#21
cbjones560

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Startup time improved significantly as did the software hangs. They are still there, but nothing like they were. Hardware Interrupts are now non-existent. Generally speaking the spikes have calmed considerably. I will watch and then send another snapshot on the next spike. May not happen until tomorrow though as it is late here in the eastern time zone.

I ended up having to uninstall AVG as it was faulting and not allowing internet access. I will watch the system with Zone Alarm installed to see if it causes resource issues. Is there a different solution you would recommend for a firewall and anti-virus?

Thanks again for your assistance.
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#22
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Good news :)
Yeah, I'm not a big fan of the newest AVG version, as well as ZA.

- Avast! free antivirus: http://www.avast.com...avast-home.html
- Avira free antivirus: http://www.free-av.c...load/index.html

- free PC Tools Firewall Plus: http://www.pctools.com/firewall/

- free Comodo Internet Security (firewall + AV): http://www.personalf...all.comodo.com/
NOTE. During installation, Comodo will also allow you to install AV only, or firewall only, if you prefer to combine one Comodo product with some other product.

If you decide to install Avast, or Avira, make sure, Windows firewall is turned on, or use PC Tools Firewall Plus.
If you decide to install Comodo, make sure, Windows firewall is turned off.

IMPORTANT! Make sure, you use only ONE antivirus, and ONE firewall.

On different Windows installations, I use all kind of combinations of the above programs, and all is well.
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#23
cbjones560

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Ok. System seems to be back to normal all the way around. No more spikes of concern. And performance is right back to where it used to be, so all is well. Cannot thank you enough for your support.

When I reinstalled the newer version of ZA, I was very dissatisfied with its performance, so I have uninstalled it and now installing the Comodo Internet Security. AVG and ZA are gone. I will report back on my satisfaction with that product in a few days.

Question: I still have the following installed from the earlier link:
SuperAntiSpy
Spybot S&D
Malwarebytes Anti-Malware
Windows Defender

Should I uninstall them?

Thanks again!

Edited by cbjones560, 08 May 2009 - 08:25 AM.

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#24
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Excellent! :)

SuperAntiSpy - do you mean Superantispyware? if so, keep it
Spybot S&D - I'd get rid of it; tool of the past
Malwarebytes Anti-Malware - definitely keep it
Windows Defender - personally, I don't use; IMHO, waste of time, and resources
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#25
cbjones560

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Again, thanks for all the great advice and support. I have uninstalled as you recommend. Machine is still running like a top. :) :)

And very happy with the Comodo. Highly recommend to others. :)

Problem solved.
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#26
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Nice :)
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#27
The Skeptic

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Some CPUs, if overheated, have a BIOS function that lower their speed by half to avoid damage. Please download Everest from my links below, install and run it. Click Computer > Sensor. Let the table fill up and report temperatures of the CPU, motherboard and hard disk.
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#28
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Some CPUs, if overheated, have a BIOS function that lower their speed by half to avoid damage. Please download Everest from my links below, install and run it. Click Computer > Sensor. Let the table fill up and report temperatures of the CPU, motherboard and hard disk.


Thank you for that info. Here is the requested report:

Sensor Properties:
Sensor Type HDD
GPU Sensor Type Driver (NV-DRV)

Temperatures:
CPU 59 °C (138 °F)
GPU 58 °C (136 °F)
TOSHIBA MK1234GSX 36 °C (97 °F)

The system fan seems to be running ok now, especially compared to before. In any event, do these temps seem reasonable and inline with expectations? I am running a laptop. Thank you.
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#29
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For the laptop, they're acceptable.
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#30
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I agree.
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