First I am not even sure the components and what not are Dell. It was bought at a show and although that is what I was told I have since learned this may not be true. Mind you this isn't a new PC.
I have had maleware issues in the past on this machine that I have always been able to obtain help in fixing here and I now pray that maybe you guys can save me once more. My problems started when I tried to "reformat" back to factory issue condition. The first time in my five years of owning said machine. The classic mode of getting into "restore" didn't exist. I thought I was going crazy. But owning 2 Dells realized this was not the case when the other was easily obtained hitting the ctrl alt f11. So I resorted to disc. to find out I was missing one of those.
I did contact Dell to try to obtain assistance which is where I found out my machine was "refurbished" and due to the "original" owners names still being associated with the tag they could not assit. So I went back to the place of purchase. They mailed me what was to solve my issue....
well upon finally getting it to go at all....it installed a second copy of XP on a diff drive....and comes up with which operating system would I like to use...one doesn't work and one does...yet I can't seem to rid the machine of the other no matter what I have done. They tried to have me take it to raw partitions which just made more of a mess for me to deal with. As it would never let if go far enough saying there was an operating system in use. And when I install my virus protection on the machine it won't update either. Making me think there is more there then one sees. Another tell tale sign is that while I did get the classic warnings I will be deleting all data do I want to continue...when I do install new and come back in everything is all still there, messengers and what not that have been downloaded and should be gone.
I have the discs needed to reinstall XP on the PC.
My question....How do I approach it....
how do I get rid of all the mumble jumble there now and start fresh.
Can I just somehow get rid of everything that is currently on the PC ??
I am currently on a diff PC but can post a hijack this log if ya think it may help ya.
Any help is GREATLY appreciated !!