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Hard Disk Problem


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#1
queenzombie13

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I have no clue what is going on with my computer but i need help. Please someone, i have only had it for 2 months now so i dont know why it would be doing this. Grrrr Anyway this is message i am getting now.

windows detected a hard disk problem
back up your files immediatly to prevent informaation loss, and then contact the computer manufacturer to determine if you need to repair or replace the disk
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#2
queenzombie13

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Oh i just hit on details and then it also said this:

Immediate steps
Because a disk failure will cause you to lose all programs, files and documents on the disk, you should back up your important information immediately.Try not to use your computer until you have repaired or replaced the hard disk.

Which disk is failing?
The following hard disks are reporting failure:
disk name: WDC WD1600BEVT-60ZCT1 ATA Device
Volume: C:\;D:\




Can someone please help me, i have no money to take to a person to fix.
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#3
Murray S.

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Howdy:

According to the error, it is your harddrive that is going. If this is a new system, return it. They should replace the hdd for free.

Murray
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#4
happyrock

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go here..download the following file: rc.iso....then run chkdsk /r
from the rc.iso cd...be sure the bios is set to boot from the cd drive first...

if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its rc.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....

boot from the rc.iso cd....
when you boot from rc.iso you will get a blue screen and it will say setup is loading files...
then it will say its starting windows...
you will get to a screen that says ...do you want to install windows or 2nd choice it to repair windows..
press r to repair...you will get to a ...C:\>.......this is where you type in chkdsk /r

type in chkdsk /r press enter
note the single space before the /

While chkdsk is running, you will see a light blue window with a dark blue band at the top and bottom. Chkdsk will display the specific stage it is checking as well as the percentage of completion of the stage. You cannot do anything else on your computer while chkdsk is running. When chkdsk is finished, it will automatically reboot your computer.
NOTE this can take a long time to complete..it may even appear to hang or get stuck at a certain % for a couple of hours...then complete...it may even back up and go over the same area...this is normal...let it run...there are 5 stages
DO NOT TURN OFF YOUR COMPUTER WHILE RUNNING CHKDSK or you can have severe problems...
nojoy...
boot from the cd again...
then type fixmbr press enter...reboot
no joy ....boot from the cd again...
type in fixboot press enter...reboot
nojoy...boot from the cd again...

Type in bootcfg /scan and press Enter

if it says total identified window installs: 1

Type in bootcfg /rebuild and press Enter...

It will identify your XP installation...type Y once you see this prompt.

You will be prompted to enter the load identifier...type in Microsoft XP Home Edition or Microsoft XP Professional depending on whichever version you have...press enter

You will be prompted to enter the load options...type in /fastdetect and press Enter

Type in exit and press Enter

remove the cd

Reboot
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