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Runtime error

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I was getting these messages when I tried to access the Word Processor on Works 7, so I bought and installed Works 9. Unfortunately, I'm still getting them. Can anyone help?
Please keep it simple as I'm a real novice. Thanks!

First message:

Runtime Error!

Program: C:\PROGRA~1\MICROS~2\wkgdcach.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team fot more information.

Second message:

Works cannot access one or more files it needs to run the Word Processor. The files may have been renamed, deleted, or moved. Try reinstalling Works, and then starting the program again.

Bonnie Clark
I have reinstalled Works 9 but it didn't help.
Windows XP
Compaq Presario

Comodo Firewall
Comodo BOClean
Malwarebytes' Anti-Malware
Spybot Search and Destroy
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