Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

C:\Program Files\Dell opens on start up


  • Please log in to reply

#1
coachken56

coachken56

    Member

  • Member
  • PipPip
  • 45 posts
Every time I start up my computer the C:\Program Files\Dell folder opens. How do I get it to stop doing this? I googled for an answer and looked at several things but nothing I found seemed to fit my situation. Please help!
  • 0

Advertisements


#2
edge2022

edge2022

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,117 posts
http://windowsxp.mvp.../dellfolder.htm
I am sure that this is your problem. Follow the steps in this article to resolve it. If you have any questions post them here.
  • 0

#3
coachken56

coachken56

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts
Thanks for your quick reply.

That was one of the solutions that I found when I googled for an answer. I followed the instructions and I couldn't find the Dell Quickset entry and the DellSupport entry was already in quotes as shown. Any other suggestions?
  • 0

#4
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:

    :reg
    HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Run
    HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ Run

  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
  • 0

#5
coachken56

coachken56

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts
Here are the results from the SystemLook scan.

SystemLook v1.0 by jpshortstuff (24.04.09)
Log created at 12:48 on 08/05/2009 by Ken & Rose (Administrator - Elevation successful)

========== reg ==========

[HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Run]
Hive unrecognized.

[HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ Run]
Hive unrecognized.

-=End Of File=-
  • 0

#6
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
I'm sorry, my bad. Somehow, "spaces" got into my script.
It should read:

:reg
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run


  • 0

#7
coachken56

coachken56

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts
No problem. Here's the results.



SystemLook v1.0 by jpshortstuff (24.04.09)
Log created at 14:28 on 08/05/2009 by Ken & Rose (Administrator - Elevation successful)

========== reg ==========

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Aim6"=""
"DellSupport"=""C:\Program Files\DellSupport\DSAgnt.exe" /startup"
"DellSupportCenter"=""C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter"
"MSMSGS"=""C:\Program Files\Messenger\msmsgs.exe" /background"
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe"


[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Ad-Watch"="C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe"
"Adobe Reader Speed Launcher"=""C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe""
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
"ATIPTA"=""C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe""
"CTDVDDET"=""C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE""
"CTHelper"="CTHELPER.EXE"
"CTSysVol"="C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r"
"DellSupportCenter"=""C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter"
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe"
"DLCDCATS"="rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16"
"dlcdmon.exe"=""C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe""
"DVDLauncher"=""C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe""
"ehTray"="C:\WINDOWS\ehome\ehtray.exe"
"Gamevance"="C:\Program Files\Gamevance\gamevance32.exe a"
"GrooveMonitor"=""C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe""
"ISUSPM Startup"=""C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup"
"ISUSScheduler"=""C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start"
"iTunesHelper"=""C:\Program Files\iTunes\iTunesHelper.exe""
"mcagent_exe"=""C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey"
"MemoryCardManager"="C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe"
"QuickTime Task"=""C:\Program Files\QuickTime\QTTask.exe" -atboottime"
"SunJavaUpdateSched"=""C:\Program Files\Java\jre6\bin\jusched.exe""
"UpdReg"="C:\WINDOWS\UpdReg.EXE"
"Windows Defender"=""C:\Program Files\Windows Defender\MSASCui.exe" -hide"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]


-=End Of File=-
  • 0

#8
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
I see nothing wrong here.
Dell Support Center is a real pain, and usually I recommend a total uninstall, since it's worthless, but if you want to keep it, make sure, you have the latest version: http://support.dell....mp;toggle=false
  • 0

#9
edge2022

edge2022

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,117 posts
Thank you Broni for carrying this on further.

"DellSupport"=""C:\Program Files\DellSupport\DSAgnt.exe" /startup"
"DellSupportCenter"=""C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter"
"DellSupportCenter"=""C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter"

Uninstall Dell Support Center as suggested by Broni earlier.
  • 0

#10
coachken56

coachken56

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts
That is what is kinda weird about this whole thing. I don't have Dell Support Center loaded. I uninstalled it a long time ago. I'm assuming that these are left over pieces of the previous program that were not removed in that uninstall. Just to be on the safe side, I downloaded it again today and then uninstalled it hoping that it might pick up those left over pieces but no luck. The Dell folder still opens on start up. I ran another scan (see below) and they are still there. Since I've already uninstalled Dell Support Center, would it be safe and would it solve the problem if we removed these two lines from my registry? If so, please instruct me on how to do that. Thanks.


SystemLook v1.0 by jpshortstuff (24.04.09)
Log created at 23:56 on 08/05/2009 by Ken & Rose (Administrator - Elevation successful)

========== reg ==========

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Aim6"=""
"DellSupportCenter"=""C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter"
"MSMSGS"=""C:\Program Files\Messenger\msmsgs.exe" /background"
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe"


[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Ad-Watch"="C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe"
"Adobe Reader Speed Launcher"=""C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe""
"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe"
"ATIPTA"=""C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe""
"CTDVDDET"=""C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE""
"CTHelper"="CTHELPER.EXE"
"CTSysVol"="C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r"
"DellSupportCenter"=""C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter"
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe"
"DLCDCATS"="rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16"
"dlcdmon.exe"=""C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe""
"DVDLauncher"=""C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe""
"ehTray"="C:\WINDOWS\ehome\ehtray.exe"
"Gamevance"="C:\Program Files\Gamevance\gamevance32.exe a"
"GrooveMonitor"=""C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe""
"ISUSPM Startup"=""C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup"
"ISUSScheduler"=""C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start"
"iTunesHelper"=""C:\Program Files\iTunes\iTunesHelper.exe""
"mcagent_exe"=""C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey"
"MemoryCardManager"="C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe"
"QuickTime Task"=""C:\Program Files\QuickTime\QTTask.exe" -atboottime"
"SunJavaUpdateSched"=""C:\Program Files\Java\jre6\bin\jusched.exe""
"UpdReg"="C:\WINDOWS\UpdReg.EXE"
"Windows Defender"=""C:\Program Files\Windows Defender\MSASCui.exe" -hide"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]


-=End Of File=-
  • 0

Advertisements


#11
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
1. Create new restore point.

2. Open Notepad, and paste following text into it:

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"=-
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"=-


Save the file to your desktop as dell.reg
Double click on the file, and allow registry merge.

Restart computer.
  • 0

#12
coachken56

coachken56

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts
I did what you said but when I double click on the file it says: "dell.reg is not a valid Win32 application".
  • 0

#13
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
When you right click on dell.reg can you see Merge option?
  • 0

#14
coachken56

coachken56

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts
Yes, I can. Should I click on merge?
  • 0

#15
Broni

Broni

    Kraków my love :)

  • Member
  • PipPipPipPipPipPipPipPip
  • 12,300 posts
Yes.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP