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Rear mic input not working


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#1
Jaekus

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I bought some new headphones yesterday (Plantronics Audio 325 - basic headset with mic) to play with online gaming, however when I plug the headphone mic into the read mic input, there's nothing.

I've gone through sound manager, both for Windows and the Realtek HD manager. I've checked online but I can't find any support for this.

I'me running the headphones through the Logitech speakers with the headphone socket, they're hooked up to the speaker out at the back of my PC, no problems there.

I really don't know what to do to fix this, can anyone please help?
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#2
Jaekus

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Anyone please??
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#3
rshaffer61

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Sorry for the wait as we are very busy

Have you checked the properties of the volume control in windows to make sure the microphone is turned on and not muted?
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#4
Jaekus

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Sorry for the wait as we are very busy

Have you checked the properties of the volume control in windows to make sure the microphone is turned on and not muted?


Yes, I've checked the windows mic volume for muting and volume. I've also checked the audio driver manager for similar settings. After any adjustments I make the result is still the same: no mic active.
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#5
rshaffer61

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Please Go to
1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation marks or Red X's

In your next reply please include those results
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#6
Jaekus

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Please Go to
1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation marks or Red X's

In your next reply please include those results


Thanks for your replies.

I did as you said and expanded all the boxes in the device manager. I had a careful look but there are no entries with yellow exclaimation marks or red crosses.
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#7
rshaffer61

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Ok this might sound trivial but are you sure the mic is plugged in the right connection on the back of the system?
Also on my camera I had to setup the microphone within the software that came with it.
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#8
Jaekus

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Not at all, it's good to cover all bases. I double checked just now, and also tried wiggling the input from the mic and pulled it in and out a couple times whilst speaking into it. Nothing.

There wasn't any software that came with the headset, just plug 'n' play.

Edited by Jaekus, 09 May 2009 - 07:40 PM.

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#9
rshaffer61

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Ok and there is nothing on the headset to turn the microphone on and off I take it?
With that I would say the microphone isn't working. To make sure you can try it on a friends system and see if it works. If so then we can continue looking but I'm not seeing anything right now that is causing a problem.
You might go:

Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then check to see if there is anything there that might relate to microphone. If so and it isn't checked then check it and restart.

Let me know what you find out.
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#10
Jaekus

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Ok so I just tried it in my flatmate's computer and it is most definitely working. I really don't know what to do from here.
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#11
rshaffer61

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Go to
Start and then to Control Panel
Then to Sounds And Audio Devices
Now click on the Voice tab and in the {voice Recording[/b] box does it show your Sound Card
If not open the Drop Down Menu and select your Sound Card
Click on Test Hardware to make sure it is working
Click Apply and then OK

Edited by rshaffer61, 09 May 2009 - 08:29 PM.

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#12
Jaekus

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Ok I think we're getting somewhere. The mic is working but the volume is very low. I've got it maxed out where I can for the input but it's still extremely quiet. I have to physically place the mic to my mouth so it actually touches my lips and talk loudly to hear anything at all. In the mic test it either didn't pick it up or distorted. Nothing like this happened on the other pc I tested the mic on.
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#13
rshaffer61

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Hmm check your volume control again to make sure it didn't change. Look for the following in the attached pics to amke sure they are set also now. The pictures came out backwards so the one on the right is wrong.

Edited by rshaffer61, 09 May 2009 - 09:08 PM.

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#14
rshaffer61

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This is the second step from above.
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#15
Jaekus

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I've played around a bit and I think it's going now. The volume hadn't changed but after I undid and reset things it seems to be fixed. Weird, but a good result.

Thank you very much for your help :)
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