i dont see any malware in those logs, so at this stage i am thinking that the trojans are safely quarantined or in the system restore points - norton would have picked them up as the prior scans looked at those files. hence, we will clear out those areas and see where we stand.
go through step 1 and step 2 below and then do a complete system scan with your norton antivirus - let me know if it picks anything up. if it does, see if you can see what the file name was.
====STEP 1====
Follow these steps to uninstall Combofix, the tools used in the removal of malware and to flush your system restore points
- Click START then RUN
- Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
====STEP 2====
Double-click OTListIt.exe to run it. (Vista users, please right click on OTListIt.exe and select "Run as an Administrator")
- Click the Clean up button and let the program run
- when prompted, click Yes to the reboot.
====IDEAS TO SPEED UP YOUR MACHINE====
this page http://users.telenet...owcomputer.html gives some good ideas on how to improve the efficiency of your machine and has one or two useful links to help you further.
====AND FINALLY====
The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
- MBAM - Malware Bytes Anti Malware is an excellent tool for anyone's antimalware arsenal. This program should be updated and run often.
- SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
- SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
- IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
- ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
- Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
- Comodo Firewall - The use of a firewall is a personal preference, but its certainly a good idea. Comodo is free and light. Remember, never install more than 1 firewall. also remember, do not download the comodo antivirus program if you already have an antivirus program on your machine.
- Digsby or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
- Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
- FireFox - Alternate web browser. Open source and quick, Firefox is usually the first thing I install on a new system.
- NoScript - Addon for Firefox that stops all scripts from running on websites. Stops malicious software from invading via flash, java, javascript, and many other entry points.
best wishes
andrewuk