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Rugged Laptop shuts down while AVG is running


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fixitjunky

fixitjunky

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I am getting the following error messages while running a scan with AVG, malware is present but I can't seem to clear it out because during the scan the error message pops up and eventually the laptop reboots itself.


The error message states:

Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

Please tell Microsoft about this problem.

etc...


On the AVG Scan screen the following files show up as viruses:

C:\WINDOWS\system32\calpimmv.dll Trojan horse Generic12.BHFW
C:\WINDOWS\Ygokira.dll Trojan horse SHeur2.LPR
C:\WINDOWS\explorer.exe (2824) Trojan horse Generic12.BHFW



HijackThisLog

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:26:23 AM, on 5/8/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\crypserv.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\AMS\Bin\STARTUP.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\AMS\bin\ptmserver.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\AMS\bin\AMSServerStarter.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\MTC\MtcCtrl\MtcCtrl.exe
C:\Program Files\OSD\OSD.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Roxio\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Norton Ghost\Agent\VProTray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PenMount\DMC9000\PMonitor.exe
C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emersonpr...rt/ams_register
O1 - Hosts file is located at: C:\WINDOWS\System32\drivers\etc\hosts
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - C:\WINDOWS\system32\qoMDVmnO.dll (file missing)
O2 - BHO: (no name) - {94741707-B7AD-42F1-9FF9-E40A2DA56362} - C:\WINDOWS\system32\ljJDvVmn.dll
O2 - BHO: {2cf302c8-e42a-cefb-3a44-bc1b878934e9} - {9e439878-b1cb-44a3-bfec-a24e8c203fc2} - C:\WINDOWS\system32\fbkbtd.dll (file missing)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Mtcctrl] \Program Files\MTC\MtcCtrl\MtcCtrl.exe
O4 - HKLM\..\Run: [OSD] \Program Files\OSD\OSD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [Norton Ghost 12.0] "C:\Program Files\Norton Ghost\Agent\VProTray.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [407af808] rundll32.exe "C:\WINDOWS\system32\calpimmv.dll",b
O4 - HKLM\..\Run: [Asewevoyox] rundll32.exe "C:\WINDOWS\Ygokira.dll",e
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: PM DMC9000 Monitor.lnk = ?
O4 - Global Startup: SnagIt 8.lnk = C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: fbkbtd.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O20 - Winlogon Notify: qoMDVmnO - qoMDVmnO.dll (file missing)
O23 - Service: AMSServerStarter - Emerson Process Management - C:\AMS\bin\AMSServerStarter.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Crypkey License - Unknown owner - crypserv.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: PTMStarter - Emerson Process Management - C:\AMS\Bin\STARTUP.EXE
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Roxio Easy Media Creator 9 Suite\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Roxio Easy Media Creator 9 Suite\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 8559 bytes


After I rebooted I got the following RUNDLL errors

Error loading C:\WINDOWS\system32\calpimmv.dll
Error loading C:\WINDOWS\Ygokira.dll

The specified module could not be found.
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