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USB Stick driver issue - real headache now!


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#1
malagamad

malagamad

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Hi

I have recently bought an EMTEC C250 4gb USB memory stick which works fine on my laptop but when I insert it into my desktop the install new hardware wizard appears and goes through the motions but can't find the driver. It comes up with an error code 1 in the device manager. I can see that it is inserted in device manager but it is accompanied by the dreaded yellow question mark. I have tried all the uninstall, disable features, I have also done spybot, adaware and anti virus checks, nothing has been found. I believe that it doesn't like the XP drivers, but the manufacturer do not provide drivers past WIN98. I am running windows XP home edition on a emachines 4250 with 512mb ram, 3.06ghz intel celeron processor. There are 5 USB ports, none of them work. This is not just this USB stick as I have a 1gb LG stick that has the same problem, however my older LG stick (which is exactly the same model) works fine, this was first used 2 years ago and can still be used today.

If anyone has any advice I would be grateful, I have run a Hijackthis log incase it is something underhand causing the issues and have taken screenshots of all the properties and process when I plug the stick in.

What can I do? I'm in despair and don't have a clue as to what to try next.

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#2
Neil Jones

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Error Code 1: This device is not configured correctly. (Code 1)

Cause: The device has no drivers installed on your computer, or the drivers are configured incorrectly.

However your screengrab actually says Error Code 28, which is an entirely different thing. Code 28 is The drivers for this device are not installed.

What happens if you press "Reinstall Drivers" and go through the screens?
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#3
malagamad

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sorry it said code 1 before I tried to reistall, my mistake it is code 28 now. I have tried to reinstall, install and revert drivers, none of this works. Windows does not find the driver.

Thanks
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